Summary
Overview
Work History
Education
Skills
Timeline
Certification
Additional Information
Hi, I’m

Tiffany Jager

Burpengary,QLD
Tiffany Jager

Summary

Dynamic hospitality professional with extensive experience at Salt and Sands, excelling in menu design and team leadership. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in inventory management and food preparation, fostering a collaborative environment that drives efficiency and quality.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5

Years of professional experience at being a barista

2

Certificate 3 in hospitality

3

Head chef

Work History

Barista Sistas

Barista

Job overview

  • Prepared high-quality espresso beverages following standardized recipes.
  • Maintained cleanliness and organization of workstations to ensure efficient service.
  • Provided exceptional customer service by engaging with patrons and anticipating needs.
  • Operated point-of-sale system, processing transactions accurately and efficiently.
  • Assisted in training new baristas on drink preparation and customer interaction techniques.
  • Managed inventory levels, ensuring fresh ingredients were always available for daily operations.
  • Implemented suggestions for menu improvements based on customer feedback and preferences.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Venice Pizza & Pasta

Delivery Driver

Job overview

  • Implemented seasonal menu adjustments based on ingredient availability and customer preferences.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Delivered orders promptly, ensuring customer satisfaction and repeat business.
  • Maintained accurate delivery logs to ensure accountability and traceability.
  • Operated GPS navigation systems to optimize delivery routes effectively.
  • Collaborated with kitchen staff to ensure timely meal preparation and dispatch.
  • Assisted in training new drivers on delivery procedures and safety protocols.
  • Resolved customer inquiries and concerns professionally during deliveries.

Salt and Sands

Head Chef
01.2024 - 07.2024

Job overview

  • Designed inventive dishes to boost culinary appeal and engage a broad customer base.
  • Supervised kitchen staff, ensuring adherence to food safety standards and quality control measures.
  • Streamlined kitchen operations, improving efficiency through effective resource management and workflow optimization.
  • Trained new chefs in preparation techniques and kitchen protocols, fostering a collaborative team environment.
  • Developed innovative menu items to enhance culinary offerings and attract diverse clientele.
  • Collaborated with suppliers to source high-quality ingredients while negotiating favorable terms for bulk purchases.
  • Established inventory management practices, reducing waste and maintaining cost-effective stock levels.
  • Led the culinary team in executing large-scale events, ensuring timely service delivery and guest satisfaction.
  • Placed orders to restock items before supplies ran out.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

The Yiros Shop

Supervisor
06.2023 - 07.2024

Job overview

  • Supervised daily operations, ensuring smooth workflow and adherence to quality standards.
  • Trained and mentored new staff, enhancing team productivity and service quality.
  • Implemented inventory management strategies, optimizing stock levels and reducing waste.
  • Monitored customer service interactions, providing feedback to improve guest satisfaction.

Stella Rossa Ristorante

Cook
06.2023 - 06.2023

Job overview

  • Prepared and cooked high-quality dishes following established recipes and presentation standards.
  • Operated kitchen equipment safely and efficiently, ensuring optimal functionality.
  • Maintained cleanliness and organization of kitchen workspace, adhering to health regulations.
  • Assisted in inventory management, tracking supplies to minimize waste and ensure freshness.
  • Collaborated with team members to streamline meal preparation processes for timely service.
  • Trained junior cooks on cooking techniques and kitchen protocols to enhance team efficiency.
  • Implemented quality control measures to ensure consistency in food preparation and presentation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Education

Clear To Work
Online

RESPONSIBLE SERVICE OF ALCOHOL

University Overview

White Card

First aid

RSG

All certificates and rewards for kitchen

(Food safety and preparation etc)

Masters and bachelor degree in psychological sciences

Certificate 3 in hospitality

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Decision-making
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Menu memorization
  • Hospitality service expertise
  • POS system operation
  • Coffee machinery
  • Professional demeanor
  • Quality control
  • Inventory management
  • New hire training
  • Drink customization
  • Espresso preparation
  • Latte art
  • Up-selling
  • Food running
  • Ordering procedures
  • Conflict mediation
  • Sales expertise
  • Point of sale operation
  • Cooking
  • Smoothie making
  • Retail management
  • Table bussing
  • Sandwich preparation
  • Basic math
  • Multitasking and organization
  • Team collaboration
  • Clear communication
  • Verbal and written communication
  • Workflow management
  • Table setting
  • Recipe adherence
  • Ingredient restocking
  • Speedy and efficient
  • Positive and professional
  • Opening and closing coordination
  • Dining room maintenance
  • Menu design
  • Front counter maintenance
  • Hospitality and accommodation
  • Teamwork and collaboration
  • Adaptable and flexible
  • Reliable and dependable
  • Cleaning and sanitizing
  • Hospitality and professionalism

Timeline

Head Chef
Salt and Sands
01.2024 - 07.2024
Supervisor
The Yiros Shop
06.2023 - 07.2024
Cook
Stella Rossa Ristorante
06.2023 - 06.2023
Barista
Barista Sistas
Delivery Driver
Venice Pizza & Pasta
Clear To Work
RESPONSIBLE SERVICE OF ALCOHOL

Certification

  • Cert 3 in hospitality
  • Masters degree & bachelor degree In psychological sciences
  • White Card
  • RSA
  • RSG
  • Food handling and services

Additional Information

Additional Information

Referees

  • Marli Wilson- 0422756142, (marliscaringforu@protonmail.com)
  • David Hamilton- 0461333519
Tiffany Jager