Summary
Overview
Work History
Skills
Certificates
References
Timeline
TIFFANY LAURIE

TIFFANY LAURIE

Bellbird Park,Queensland

Summary

Seeking entry-level opportunities to enhance abilities while contributing to company growth. Thrives under pressure and adaptative to last-minute changes working consistently inbfast-paced environments. Driven by a passion for continuous learning and successfully navigating change. Committed to achieving company goals whilst delivering exceptional service. Capable of quickly memorizing product details and developing strong customer relationships.

Overview

13
13

Years of professional customer service experience

9
9

Years of administrative and management experience

Work History

Delivery Expert

Dominos Pizza
Dalby
09.2022 - 10.2023
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Maintained clean and orderly appearance while on shift.

Cashier / Nightfill Team Member

Woolworths Supermarkets
Dalby
05.2016 - 11.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Shift Supervisor

Pizza Hut
Oakey
02.2018 - 10.2019
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Completed store opening and closing procedures and balanced tills.
  • Completed cash and credit card transactions accurately using POS software.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Delivery Expert

Dominos Pizza
Dalby
10.2014 - 10.2015
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Maintained clean and orderly appearance while on shift.

Kitchenhand / Shift Supervisor

Eagle Boys Pizza
Oakey
03.2011 - 07.2014
  • Maintained high personal grooming standards and uniform presentation.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new staff on food preparation and safety procedures.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Office Administrative Assistant

Ricky Blinco Transport Depot
Oakey
02.2013 - 06.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and can handle multiple tasks simultaneously
  • MYOB / POS (point of sale) / Payroll / Invoicing / Microsoft Office and Excel

Certificates

  • Year 12 Graduate Education QLD Certificate
  • Certificate I Information Technology
  • Certificate III Business
  • CLO - Customer Liasion Officer
  • RSA - Responsible Service of Alcohol
  • RSG - Responsible Service of Gambling
  • Barista for Beginners
  • Introduction to Food Safety (non-accreditted)
  • CPR / AED / First Aid
  • Diploma in Supervision
  • Introduction to Supervision
  • Introduction to Office and Administration Management
  • Administrative Assistant Training

References

  • DEANA MEYERS - 0438394802 Franchise Owner
  • JESSICA SHELLEY - 0401766530 Business Owner

Timeline

Delivery Expert - Dominos Pizza
09.2022 - 10.2023
Shift Supervisor - Pizza Hut
02.2018 - 10.2019
Cashier / Nightfill Team Member - Woolworths Supermarkets
05.2016 - 11.2019
Delivery Expert - Dominos Pizza
10.2014 - 10.2015
Office Administrative Assistant - Ricky Blinco Transport Depot
02.2013 - 06.2013
Kitchenhand / Shift Supervisor - Eagle Boys Pizza
03.2011 - 07.2014

Similar Profiles

CREATE PROFILE
TIFFANY LAURIE