Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tiffany Nelson

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Summary

I'm enthusiastic and committed to everything I do. I'm very hard working and also very competent at completing tasks that are required, I will perform the task to the best of my ability and at a very high standard. I can also work in small or larger groups, I'm very trustworthy and a punctual person and willing to give any task a go. I'm not afraid to ask for help if I'm unsure of the task I've been asked to complete. I'm a motivated individual with extensive experience in retail sales. This has been done by achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills. I'm a very friendly person who is willing to create a positive situation to help the team out if they're unsure. Also if staff are unsure about a task I may know and I will put this into practice and help them out to the best standard I can. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Stock Manager

Peter Alexander
01.2025 - Current
  • Monitor quality control procedures for incoming and outgoing merchandise
  • Prepared detailed reports on inventory status and stock movements.
  • Maintain accurate inventory records and monitored stock levels
  • Provided training and guidance to team members related to inventory management procedures.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

Retail Team Member

JbHiFi
07.2024 - 12.2024
  • Greeted each customer and offered assistance in finding requested items, helping customer satisfaction and retention.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organised and current.
  • Fulfilled online orders accurately while adhering to order deadlines set by the company's fulfillment center guidelines.

Retail Team Member

Supercheap Auto
02.2022 - 07.2024
  • While working at Supercheap Auto I completed various tasks like helping customers look for specific products for their car, if not supplied within the store I would call vendors or source the part from another Supercheap store to keep the customer happy
  • The retail side of the job was filling and maintaining the showroom keeping it fully stocked with products to make the customers' browsing experience as easy as possible
  • I would also take multiple customer enquiries on the phone and ask specific information and take notes accordingly to ensure customer satisfaction and they receive the desired product.

Cafe work

Coffee Guru
01.2018 - 01.2019
  • I completed different tasks such as greeting and serving customers and listening accordingly to get their correct order
  • While working in this cafe I had to maintain a clean workplace at all times
  • It also was just ensuring customers were content and making sure everything was ok.

Education

Completion of Certificate II in Construction -

Ginninderry Construction Taster Program
01-2021

Year 10 -

Belconnen High School
Hawker ACT
01-2020

Skills

  • White Card and Asbestos Awareness Ticket
  • Working Safely at Heights Ticket
  • Excellent teamwork and collaborative skills
  • Full Drivers License
  • Quick learner, self-motivated and goal orientated
  • Problem solving skills

Accomplishments

  • Jemma Clements, Past Coworker, Jemma.clements@outlook.com, 0457342537
  • Phillipa Hewitt, Former Manager, Phillipajayne95@gmail.com, 0421228262
  • Rachel Kier, SPARK Relationship Manager, Rachel@kippax.org.au, 0451352193

Timeline

Stock Manager

Peter Alexander
01.2025 - Current

Retail Team Member

JbHiFi
07.2024 - 12.2024

Retail Team Member

Supercheap Auto
02.2022 - 07.2024

Cafe work

Coffee Guru
01.2018 - 01.2019

Completion of Certificate II in Construction -

Ginninderry Construction Taster Program

Year 10 -

Belconnen High School
Tiffany Nelson