Tiffany Nguyen
Landsdale,WA
Summary
With over 13 years of experience in the hospitality industry, I have honed my skills in management and customer service. Thriving under pressure, I excel at swiftly resolving challenges. My extensive tenure in hospitality has greatly enhanced my interpersonal abilities, enabling effective collaboration within a team. Furthermore, I have developed a keen eye for detail in understanding customer needs and addressing daily demands.
Overview
18
18
years of professional experience
Work History
Front service & Management
Rice and Rolls W.A
02.2024 - Current
- Managing the front of house
- Customer service
- Stock intake
- Food preparations
Front service & Management
Nhu Loan Vietnamese Cafe
02.2020 - 02.2024
- Managing the front of house
- Serving customers
- Stock intake
- Food preparations
Front service & Management
Summerlakes Chinese Restaurant
01.2017 - 07.2020
- Customer service (waitress duties)
- Front of house management
- Employee management
Front service & Kitchen
Jamaica Blue
08.2013 - 11.2014
- Customer service
- Food preparations & cooking
Front service & Management
Hans Cafe
05.2012 - 07.2013
- Customer service (taking orders & serving)
- Kitchen preparations - preparing vegetables for lunch and dinner service
- Front house management & stock intake
Front service & Kitchen
Moolanda Fish and Chips
02.2007 - 01.2011
- Customer Service - taking orders in person & on the phone, preparing orders and packaging
- Cooking - deep frying foods eg chips & fish, preparing them for the night
- Micro manage the front of house with stock intake of drinks & frozen foods
Education
Highshool -
Ballajura Community College
01.2013
Skills
- Customer service
- Problem solving
- People skills
- Teamwork
- Attention to detail
- Customer engagement
- Time management
- Problem-solving skills
- Administrative skills
- Hospitality services
- Complaint handling
- Conflict management
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Front service & Management
Rice and Rolls W.A
02.2024 - Current
Front service & Management
Nhu Loan Vietnamese Cafe
02.2020 - 02.2024
Front service & Management
Summerlakes Chinese Restaurant
01.2017 - 07.2020
Front service & Kitchen
Jamaica Blue
08.2013 - 11.2014
Front service & Management
Hans Cafe
05.2012 - 07.2013
Front service & Kitchen
Moolanda Fish and Chips
02.2007 - 01.2011
Highshool -
Ballajura Community College
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