Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Nguyen

Landsdale,WA

Summary

With over 13 years of experience in the hospitality industry, I have honed my skills in management and customer service. Thriving under pressure, I excel at swiftly resolving challenges. My extensive tenure in hospitality has greatly enhanced my interpersonal abilities, enabling effective collaboration within a team. Furthermore, I have developed a keen eye for detail in understanding customer needs and addressing daily demands.

Overview

18
18
years of professional experience

Work History

Front service & Management

Rice and Rolls W.A
2024.02 - Current
  • Managing the front of house
  • Customer service
  • Stock intake
  • Food preparations

Front service & Management

Nhu Loan Vietnamese Cafe
2020.02 - 2024.02
  • Managing the front of house
  • Serving customers
  • Stock intake
  • Food preparations

Front service & Management

Summerlakes Chinese Restaurant
2017.01 - 2020.07
  • Customer service (waitress duties)
  • Front of house management
  • Employee management

Front service & Kitchen

Jamaica Blue
2013.08 - 2014.11
  • Customer service
  • Food preparations & cooking

Front service & Management

Hans Cafe
2012.05 - 2013.07
  • Customer service (taking orders & serving)
  • Kitchen preparations - preparing vegetables for lunch and dinner service
  • Front house management & stock intake

Front service & Kitchen

Moolanda Fish and Chips
2007.02 - 2011.01
  • Customer Service - taking orders in person & on the phone, preparing orders and packaging
  • Cooking - deep frying foods eg chips & fish, preparing them for the night
  • Micro manage the front of house with stock intake of drinks & frozen foods

Education

Highshool -

Ballajura Community College
01.2013

Skills

  • Customer service
  • Problem solving
  • People skills
  • Teamwork
  • Attention to detail
  • Customer engagement
  • Time management
  • Problem-solving skills
  • Administrative skills
  • Hospitality services
  • Complaint handling
  • Conflict management

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Front service & Management

Rice and Rolls W.A
2024.02 - Current

Front service & Management

Nhu Loan Vietnamese Cafe
2020.02 - 2024.02

Front service & Management

Summerlakes Chinese Restaurant
2017.01 - 2020.07

Front service & Kitchen

Jamaica Blue
2013.08 - 2014.11

Front service & Management

Hans Cafe
2012.05 - 2013.07

Front service & Kitchen

Moolanda Fish and Chips
2007.02 - 2011.01

Highshool -

Ballajura Community College
Tiffany Nguyen