Tiffany Orr

• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Negotiated favorable contracts with vendors for reduced costs and improved service quality.
• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Streamlined freight operations by implementing efficient processes and procedures.
• Developed strong relationships with carriers and vendors for better service levels and cost savings.
• Increased on-time deliveries through proactive communication with clients, drivers, and dispatchers.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

• Fostered a culture of teamwork within the department by encouraging collaboration among staff members across various roles in freight operations.
• Boosted operational efficiency by regularly analyzing data, identifying areas for improvement, and implementing action plans.
• Led continuous improvement initiatives within the department, driving process enhancements that increased productivity while reducing costs.
• Negotiated favorable contracts with transportation providers, securing competitive rates without compromising quality or reliability.
• Improved customer satisfaction by promptly addressing concerns and resolving issues.
• Optimized warehouse space utilization, ensuring proper storage and organization of goods.
• Conducted regular performance reviews, providing constructive feedback to support staff development in freight operations.
• Managed budget, controlled expenses, and achieved financial targets in freight operations.
• Coordinated cross-functional teams to ensure smooth flow of products throughout the supply chain.
• Collaborated with sales team to understand customer requirements and deliver tailored logistics solutions.
• Developed and maintained knowledgeable and productive team of employees.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.
• Promoted brand at industry events and through ongoing networking efforts.
• Developed strong relationships with carriers and vendors for better service levels and cost savings.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Reception, Import Operations, Export Operations, Quoting and Customer Service