Tiffany Wadley
Camden
Summary
As a young Aboriginal woman who has personally navigated the challenges of anxiety and depression, I am deeply passionate about supporting others on their journey to recovery. My lived experience has fueled my desire to help individuals in mental health and youth services see that recovery is not only possible, but attainable. With a strong commitment to empowering First Nations communities, I am dedicated to creating spaces where people feel heard, supported, and valued. I am eager to bring my passion for mental health, cultural understanding, and personal resilience to roles where I can make a tangible difference in the lives of others.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Team Manager
Henry's Harvest
04.2019 - Current
- Led and supported a team across three sites, fostering a collaborative and inclusive work environment.
- Trained and mentored staff, focusing on skill development, conflict resolution, and team cohesion.
- Managed customer inquiries and concerns with empathy, ensuring a positive, supportive experience for all.
- Oversaw daily operations, improved processes for efficiency, and maintained a safe, compliant environment.
- Fostered an inclusive atmosphere, respecting diverse backgrounds and ensuring cultural sensitivity.
- Monitored team performance, provided feedback, and implemented solutions to improve service and productivity.
General Manager
Jayco Sydney
01.2009 - 01.2017
- Managed a diverse team, ensuring efficient operations and high customer satisfaction.
- Resolved complex issues, utilized problem-solving skills, and made critical decisions.
- Implemented operational improvements, increased efficiency, and enhanced customer experience.
- Worked with a diverse range of clients and staff, fostering respect and cultural sensitivity.
Trainee
Jellyfish Child Care Centre
01.2008 - 01.2009
- Assisted in providing safe and nurturing care for children, supporting developmental activities.
- Developed strong interpersonal skills through daily interactions with children, parents, and staff.
- Gained experience in child behavior management and positive reinforcement techniques.
Skills
- Empathy & Compassion: Deep understanding of mental health challenges, with a focus on providing non-judgmental support
- Cultural Awareness: Strong commitment to working respectfully with diverse communities, especially First Nations peoples
- Communication: Clear and compassionate in both verbal and written interactions
- Leadership & Team Building: Experienced in leading and motivating teams while valuing individual strengths
- Conflict Resolution: Skilled in managing conflicts calmly and constructively
- Problem-Solving: Quick thinker, able to find practical solutions in dynamic environments
- Adaptability & Resilience: Resilient in overcoming challenges and staying focused under pressure
Certification
Diploma of Business Studies: Comprehensive training in business management, operations, and organizational skills.
Timeline
Team Manager
Henry's Harvest
04.2019 - Current
General Manager
Jayco Sydney
01.2009 - 01.2017
Trainee
Jellyfish Child Care Centre
01.2008 - 01.2009
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