Tiffany Xavier

Customer service in sales in the following departments; Brand Bank, Womens, Mens and childrens fashion, Homewares, Shoes and Womens Intimates.

• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

My small business was run and practiced by myself.

I domestic house cleaned twenty regular clients over a period of six years.

It was very rewarding as I maintained trustworthy relationships with all my clients which spread between Sippy Downs and Noosa Heads.

• Improved client recovery by applying targeted massage techniques.
• Provided tailored massage therapies for enhancing athletic performance.
• Assisted athletes in injury prevention with customized massage routines.