Tighe O'Donoghue
Hawthorn,VIC
Summary
Hardworking individual with a passion for serving and assisting others and exceeding customer expectations. Friendly, open and committed to upholding highest standards of service and cleanliness. Effective problem solving capability with quick decision making for working in a high pressure environment
Overview
7
7
years of professional experience
Work History
Bartender
The Provincial Hotel
11.2022 - Current
- Working with a team in a pressured and fast paced environment
- Effective customer service and communication to resolve issues with patrons
- Service of alcohol
- Served high volumes of customers during nightclub service
- Cocktail experience.
Waiter, Bartender
The Clare Castle
11.2022 - 02.2023
- Efficient service and communication with customers, addressing any concerns and enhancing satisfaction
- Working under pressure during busy holiday period
- Service of alcohol
- Working as a team
- Had to leave this position due to inflexibility of university commitments.
Dining room, Catering and Kitchen work
Newman College, Melbourne University
04.2022 - 11.2022
- Serving and dishwasher duties
- Working within a team, taking directions and effective communication with restaurant patrons and kitchen.
Customer service - Delicatessen
TOSCANO’S Kew
11.2021 - 02.2022
- Working in the Deli section serving customers and managing the stockroom
- Role consisted of preparing deli items prior to store opening, serving customers and replenishing stock.
- Maintained a clean workplace to ensure sanitation and customer satisfaction
Assistant to Bakers
THE VILLAGE BAKEHOUSE – Port fairy
01.2017 - 01.2020
- The role was to bake and prepare food, attend to deliveries, shopping and other tasks as required
- Gained experience in a fast paced, demanding work environment and was able to meet the requirements of very early start times, for example 4 am.
- Helped complete tasks over busy summer period
Restaurant service, Stockroom and Dishwasher tasks
THE STAR OF THE WEST
01.2019 - 01.2020
Education
Bachelor of Science - Biomedical Engineering
University of Melbourne
Melbourne11.2024
High School Diploma -
St Kevin’s College
Toorak, VIC11.2021
Skills
- Advanced Mathematical skills allows for quick problem solving leading to effective decision making under pressure
- Critical thinking skills enable the easy management and diffusion of problems in academic, work, or social settings
- Trustworthiness developed from experience in leadership roles and through reliable and consistent work ethic This skill enhances my ability to join and effectively work with new groups and form lasting connections
- Ability to work effectively either independently or in a team, this skill developed after years of playing in high level team sports and mastering leadership positions offered at school and work
- Effective interpersonal skills to engage with customer and patron, enhancing customer experience and enjoyment
- Understanding of importance of sterilization and cleanliness for customer wellbeing and effective work practices
Attributes
- Enthusiastic: Always willing to build morale and motivate others in a team setting, encouraging, and creating a positive working environment.
- Passion for Science: Enjoys learning and developing scientific and mathematical knowledge and skills.
- Community Service: A passion for giving back and helping others in both a learning and community environment.
Activities
- St Kevin’s OAP Leader, Older student become an in class role model for younger students, to give advice on study method and school life. Travelled with the students on school camps to provide engagement and in person leadership to assist teachers with tasks and to assist students.
- House Committee, Selected to represent the year level in the leadership committee for our college house, assisted in general tasks and planning, as well as student to staff feedback, especially during covid.
Rsa - Completion Date
12/01/22
Gamsat
09/01/23, 78
Volunteer Experience
- Disability services: Giant steps, Kew, Assisted the permanent staff in engaging with and helping children with mild to severe autism in the learning and play environment. Also assisted the staff with other general tasks in the office as required., 2019
- Aged Care: Hawthorn Grange, Hawthorn, Engaged with the elderly residents of the nursing home in social and cognitive activities. I was directed by the nurses to assist with other duties as required. This volunteer role provided a deeper level of understanding of the needs of the residents., 2019
References
Mr Josh Mckenzie, Bar Manager at the Provincial Hotel, 0404 950 298
Hobbies and Interests
- Rowing, 5, Summer from September to March
- Rugby, 6, Winter from April to August in SKC First Team
Timeline
Bartender
The Provincial Hotel
11.2022 - Current
Waiter, Bartender
The Clare Castle
11.2022 - 02.2023
Dining room, Catering and Kitchen work
Newman College, Melbourne University
04.2022 - 11.2022
Customer service - Delicatessen
TOSCANO’S Kew
11.2021 - 02.2022
Restaurant service, Stockroom and Dishwasher tasks
THE STAR OF THE WEST
01.2019 - 01.2020
Assistant to Bakers
THE VILLAGE BAKEHOUSE – Port fairy
01.2017 - 01.2020
Bachelor of Science - Biomedical Engineering
University of Melbourne
High School Diploma -
St Kevin’s College
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