Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tighean Mitchell

Summary

I am happy, outgoing, motivated, enthusiastic, and always keen to learn new skills. I have a positive, friendly, can-do attitude, and a passion for helping people and providing excellent customer service. I have worked with sales targets and business KPIs, and liaising with other teams and individuals to achieve strategic goals. I have strong communication skills, adaptability, and a keen ability to collaborate with diverse teams and individuals. I am eager to utilise my skills and passion in a dynamic and diverse work environment, where I can continue to grow both personally and professionally.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

LJ Hooker Settlements
03.2024 - 05.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Received and sorted incoming mail and packages to dispatch, or distribute to correct recipient.

Cleaner

Maid2Match
04.2023 - 11.2023
  • This role has given me the opportunity to excel in providing one-to-one customer service to a diverse customer base
  • I worked closely with physically and/or mentally disable clients, communicating with them to ascertain how I could best aid them and meet their needs.

Retail Assistant/Acting Manager

Good Sammy's
03.2022 - 01.2023
  • This role allowed me to have frequent contact with disabled and elderly members of our community, providing a more challenging and diverse customer service experience
  • The Acting Manager role also provided me with the opportunity to manage a store, providing me with greater customer service, leadership, and management skills.

Sales Assistant

Priceline Pharmacy
02.2021 - 03.2022
  • This customer service role included assisting customers, stacking shelves, and cash handling
  • This enabled me to build on my existing customer service and team working skills.

Retail Assistant

Woolworths
06.2019 - 02.2021
  • Serving customers, handling cash, and stocking shelves
  • This opportunity allowed me to learn valuable customer service and communication skills, which I have built on ever since.

Education

South Regional TAFE
Albany, WA
02.2019

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration

References

  • Debbie Tucker, Front End Manager, Woolworths, Albany, 08 6819 6605
  • Joyce Britannia, Operations Manager, Maid2Match, 02 7908 6795

Timeline

Administrative Assistant

LJ Hooker Settlements
03.2024 - 05.2024

Cleaner

Maid2Match
04.2023 - 11.2023

Retail Assistant/Acting Manager

Good Sammy's
03.2022 - 01.2023

Sales Assistant

Priceline Pharmacy
02.2021 - 03.2022

Retail Assistant

Woolworths
06.2019 - 02.2021

South Regional TAFE
Tighean Mitchell