Tighean Mitchell
Summary
I am happy, outgoing, motivated, enthusiastic, and always keen to learn new skills. I have a positive, friendly, can-do attitude, and a passion for helping people and providing excellent customer service. I have worked with sales targets and business KPIs, and liaising with other teams and individuals to achieve strategic goals. I have strong communication skills, adaptability, and a keen ability to collaborate with diverse teams and individuals. I am eager to utilise my skills and passion in a dynamic and diverse work environment, where I can continue to grow both personally and professionally.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
LJ Hooker Settlements
03.2024 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to dispatch, or distribute to correct recipient.
Cleaner
Maid2Match
04.2023 - 11.2023
- This role has given me the opportunity to excel in providing one-to-one customer service to a diverse customer base
- I worked closely with physically and/or mentally disable clients, communicating with them to ascertain how I could best aid them and meet their needs.
Retail Assistant/Acting Manager
Good Sammy's
03.2022 - 01.2023
- This role allowed me to have frequent contact with disabled and elderly members of our community, providing a more challenging and diverse customer service experience
- The Acting Manager role also provided me with the opportunity to manage a store, providing me with greater customer service, leadership, and management skills.
Sales Assistant
Priceline Pharmacy
02.2021 - 03.2022
- This customer service role included assisting customers, stacking shelves, and cash handling
- This enabled me to build on my existing customer service and team working skills.
Retail Assistant
Woolworths
06.2019 - 02.2021
- Serving customers, handling cash, and stocking shelves
- This opportunity allowed me to learn valuable customer service and communication skills, which I have built on ever since.
Education
South Regional TAFE
Albany, WA02.2019
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
References
- Debbie Tucker, Front End Manager, Woolworths, Albany, 08 6819 6605
- Joyce Britannia, Operations Manager, Maid2Match, 02 7908 6795
Timeline
Administrative Assistant
LJ Hooker Settlements
03.2024 - 05.2024
Cleaner
Maid2Match
04.2023 - 11.2023
Retail Assistant/Acting Manager
Good Sammy's
03.2022 - 01.2023
Sales Assistant
Priceline Pharmacy
02.2021 - 03.2022
Retail Assistant
Woolworths
06.2019 - 02.2021
South Regional TAFE