Tigist Medhine
ASCOT VALE,VIC
Summary
Compassionate and reliable caregiver with extensive experience at Moonee Valley City Council, adept at enhancing patient wellbeing through emotional support and meticulous personal care. Proven ability in medication administration and crisis intervention, fostering trust and dignity while ensuring safety and comfort for clients. Dedicated to improving quality of life through attentive and compassionate service.
Professional care worker with extensive experience in providing compassionate and personalized support to individuals. Recognized for collaborative approach and achieving positive outcomes in client care. Reliable team member known for adaptability and commitment to meeting changing needs, with skills in patient care and problem-solving.
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathetic approaches to enhance client well-being. Knowledge of best practices in patient care ensures consistently high-quality service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Moonee Valley City Council
10.2018 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Client Support Worker
Spectrum
02.2012 - 12.2014
- Assisted in the development of client support strategies for optimal service delivery.
- Displayed adaptability by successfully handling multiple priorities simultaneously while meeting tight deadlines and maintaining high-quality work.
- Ensured timely responses to client inquiries, prioritizing urgent requests for faster resolution times.
- Actively participated in team meetings, sharing knowledge, insights, and best practices for efficient problemsolving.
- Enhanced team productivity through efficient task delegation and clear communication.
- Educated clients on product features and benefits, helping them make informed decisions based on their specific requirements.
- Collaborated with cross-functional teams to optimize resources and ensure seamless service delivery to clients.
- Streamlined processes by implementing effective time management techniques and organizational skills.
Aged Care Worker
Hobsons Bay Nursing Home
09.2010 - 01.2011
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
No Degree - Diploma of Community Service
Australia Educational Academy PTY LTD
Kensington, VIC11-2013
No Degree - Certificate III Aged Care
Victoria University
Melbourne, VIC06-2009
Skills
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Personal hygiene assistance
- CPR certified
- Compassionate caregiving
- Emotional support
- First aid and safety
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- PCW - Personal Care Worker
- NCPCT - Patient Care Technician
- CPCT/A - Patient Care Technician/Assistant
- DCA - Direct Care Aide
- PCHM - Personal Care Homemaker
- PCA - Personal Care Aide
Languages
English
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Dancing
Timeline
Direct Care Worker
Moonee Valley City Council
10.2018 - Current
Client Support Worker
Spectrum
02.2012 - 12.2014
Aged Care Worker
Hobsons Bay Nursing Home
09.2010 - 01.2011
No Degree - Diploma of Community Service
Australia Educational Academy PTY LTD
No Degree - Certificate III Aged Care
Victoria University
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