Compassionate with sincere and warm approach to customers. Contributes to supportive team environment to advance therapeutic skills and education. Dedicated to promoting health, healing and creating a welcoming atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Massage Therapist & Physical Therapist
ULC-Sportwelt & ULC-Fitness Company
04.2020 - 06.2024
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Evaluated client conditions to recommend appropriate massage therapy methods.
Fitnesstrainer & Massage Therapist
Fitness Loft
10.2016 - 03.2020
Provided fitness assessments and program planning.
Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.
Boosted client motivation through consistent encouragement, support, and progress tracking.
Streamlined administrative tasks like scheduling appointments or processing payments efficiently, ensuring smooth operations within the facility.
Enhanced gym member retention rates by providing excellent customer service and fostering a welcoming environment.
Developed strong relationships with local businesses, securing partnerships for discounts or promotions benefiting both parties involved.