Tim Charlton
Narangba
Summary
Professional operator with focus on maintaining urban cleanliness and safety standards. Proven ability to operate and maintain street sweeping machinery, ensuring optimal performance. Reliable team player with results-driven mindset, adaptable to changing work conditions and priorities. Applied problem-solving skills and effective time management to ensure thorough coverage of assigned areas are completed.
Demonstrates excellent operational skills and strong work ethic valued by employers.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Road Sweeper
Randstad / Brisbane City Council
03.2023 - Current
- Islands/ Road Maintenance Crew
- Signs
Yard Maintenance & Landscaping
In & Around Services ABN 68 572 845 279
01.2019 - 12.2022
- Company Overview: (Sole Trader)
- Quoting
- Mowing, Gardening, yard maintenance
- Scheduling jobs within working day
- Business registration
- Good customer services
- Promoting business
- Booking contractors for services outside skillset
- Job Invoicing
- Key Responsibilities
Logistics Manager
CS Logistics
11.2017 - 07.2018
- Managing & Motivating staff
- Staff development and training
- Staff Reviews
- Negotiate transportation rates or services
- End of month reports, analysing job profitability and briefing directors
- Arranging regular meetings with staff and Management
- Resolve problems concerning transportation, logistics systems, imports and exports or customer issues
- Accurate and timely completion of all weekly reports, maintenance of records, handling of enquiries and complaints quickly and professionally
- Contribute positively to the sales team through relationship building and collaborative efforts to achieve team goals
- Create strategies to develop and expand existing customer sales
- Negotiate competitive rates with other forwarders and shipping lines
- Database maintenance
- Answer incoming calls in a courteous and professional manner
- Respond to and investigate customer enquiries, concerns and issues via phone and email in a timely manner
- Liaising with shipping companies and Freight Forwarders
- Monitor Arrivals and availabilities of incoming shipments
- Collecting, collating rates into the system
- Invoicing customers
- Preparation of documents for Australian Customs and AQIS
- Liaison with overseas agents
- Management
- Business Development
- Customer Service
- Key Responsibilities
Logistics Operations
Avanti Freight Management
08.2016 - 08.2017
- Answer incoming calls in a courteous and professional manner
- Respond to and investigate customer enquiries, concerns and issues via phone and email in a timely manner
- Liaising with shipping companies, Freight Forwarders, Customs Brokers & Overseas agents
- Monitor Arrivals and availabilities of incoming shipments
- Collecting, collating rates into the system
- Quoting Customers and advising on clearance requirements
- Invoicing customers
- Preparation of documents for Australian Customs and AQIS, arranging Customs Clearance
- EDNs, PRA’s and Sea Cargo lodgements through Cargowise and Commerce Plus
- Customer Service
- Key Responsibilities
Construction Cleaner
Robrand Project Services
01.2015 - 07.2016
- Train inexperienced staff
- Ensure correct Personal Protective Equipment used for specific jobs
- Correct handling and use of chemicals
- Follow strict workplace Health and Safety procedures
- General cleaning of large construction sites
- Key Responsibilities
Customs Brokerage and freight forwarding Manager
Seaway Logistics
02.2006 - 10.2014
- Managing & Motivating staff
- Staff development and training
- Staff Reviews
- Negotiate transportation rates or services
- End of month reports, analysing job profitability and briefing directors
- Arranging regular meetings with staff and directors
- Resolve problems concerning transportation, logistics systems, imports and exports or customer issues
- Debtor and Creditor management
- Generate new business and maintain current customer’s business
- Accurate and timely completion of all weekly reports, maintenance of records, handling of enquiries and complaints quickly and professionally
- Contribute positively to the sales team through relationship building and collaborative efforts to achieve team goals
- Create strategies to develop and expand existing customer sales
- Budget planning and analysis
- Sales target forecasting
- Negotiate competitive rates with other forwarders and shipping lines
- Database maintenance
- Answer incoming calls in a courteous and professional manner
- Respond to and investigate customer enquiries, concerns and issues via phone and email in a timely manner
- Liaising with shipping companies and Freight Forwarders
- Monitor Arrivals and availabilities of incoming shipments
- Collecting, collating rates into the system
- Invoicing customers
- Preparation of documents for Australian Customs and AQIS
- Liaison with overseas agents
- Management
- Business Development
- Customer Service
- Key Responsibilities
Cartage coordinator/ Compiler
Queensland Customs Brokers P/L
01.1998 - 02.2006
- Answer incoming customer calls in a courteous and professional manner
- Respond to and investigate customer enquiries, concerns and issues via phone and email in a timely and courteous manner
- Job registrations
- Prepare documents for Australian Customs and AQIS
- Collate and prepare appropriate shipping documents to facilitate deliveries
- Carry out inspections with appropriate government departments when required
- Monitor arrivals and availabilities of incoming shipments
- Co-ordinating deliveries of customer’s shipments
- Booking time slots with wharf and cold stores
- Reporting of manifests
- Invoicing
- Classification of goods to correct tariff heading for customs brokers to lodge entries with Australian Customs
- Key Responsibilities
Education
High School - Year 12
Clontarf Beach State High School
01.1998
High School Diploma -
Clontarf State High Scool
Clontarf01-1998
Skills
- Effective in team settings and solo tasks
- Routine vehicle servicing
- Adherence to safety protocols
- Environmental awareness
- Proficient in operating heavy machinery
- Effective stress management
- Efficient route planning
Certification
- Certificate IV in Australian and International Trade Facilitation (CN11418) Southbank Institute of TAFE- completed 2005-12-12 (Customs Brokers Course)
- Certificate II in Business (Small Business Trainee-ship) (S00157) Southwest employment and training- completed 2000-02-15
- Dangerous Goods Handling (CBFCA015) Queensland Road Transport Services- completed 1999-12-02
- General Construction Induction Card (white card) (CPCCOHS1001A) completed 2015
- Licenses:
- (QLD) HR License
- (QLD) Open Drivers License (Manual)
- TMR
- First Aid & CPR
- Standpipe
Hobbies and Interests
Football, surfing and general fitness.
Accomplishments
- Learning all aspects and better understanding of the requirements for handling Import and Export Shipments
- Improving my public speaking skills through chairing staff and management meetings as well as giving presentations on the company at various events Seaway sponsored
- Successfully grew business clientele and maintained all new business
- Consistently generated additional revenue through skilled sales techniques
- Forming business relationships, effectively communicating with customers
- Full understanding of the requirements needed to arrange customs clearance on a wide range of different commodities
- Understanding the importance of networking throughout the industry
Timeline
Road Sweeper
Randstad / Brisbane City Council
03.2023 - Current
Yard Maintenance & Landscaping
In & Around Services ABN 68 572 845 279
01.2019 - 12.2022
Logistics Manager
CS Logistics
11.2017 - 07.2018
Logistics Operations
Avanti Freight Management
08.2016 - 08.2017
Construction Cleaner
Robrand Project Services
01.2015 - 07.2016
Customs Brokerage and freight forwarding Manager
Seaway Logistics
02.2006 - 10.2014
Cartage coordinator/ Compiler
Queensland Customs Brokers P/L
01.1998 - 02.2006
High School - Year 12
Clontarf Beach State High School
High School Diploma -
Clontarf State High Scool
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