Tim Dart

I am a Project Professional with 15 years’ experience in a variety of industries and roles, including business and process analyst, technical writer and project manager. I have worked on government transformational projects within the Department of Energy, Environment and Climate Action, and the Magistrates’ Court of Victoria (MCV) including implementation and risk management of the new Courts Management System (CMS) and various technology projects to support uplifting the courts and their ability to serve the public more effectively. I also have experience within projects across insurance, automotive, mining, education, banking, and superannuation industries. I have a proven record of exceeding stakeholder expectations and re-engineering processes for a faster and more consistent result organisation wide. I have a passion for discovering new ways of working via in depth stakeholder interviews and workshops to elicit key requirements to improve processes and procedures. Combined with my training, change management and communications skills, I have a wealth of project life cycle experience and am adaptable and able to operate in complex environments. I have experience using standard and hybrid project management methodologies and am a highly skilled technical business writer. I am adept in the development of key project and communication artefacts culminating in high quality development and delivery of project related presentations. I also have proven experience in large scale organisations and effective communication styles for all levels of seniority.

• 2013, Green Belt, Six Sigma
• 2010, Certificate of Technical Writing
• 2005, Cert 4 Training and Assessment

• Department of Energy, Environment and Climate Action, 05/01/23, Present, Transformation Program – Principal Project Manager, Lead, manage and coordinate the implementation of an activist program management approach to support the effective governance, scheduling and oversight of departmental reform projects, Lead, manage and coordinate the provision of strategic planning, analysis, forecasting and advice to key internal stakeholders to effectively identify and manage risks to the delivery of the reform projects and impacts to the benefits and outcomes of the department’s transformation program, Manage and coordinate the implementation of monitoring and reporting for DEECA reform projects (including financial monitoring & forecasting, program risk, program and portfolio interdependencies and benefits realisation) to support the outcomes of the department’s transformation program and enable strategic decision-making and accountability, Coordinate and collaborate across the Transformation team and with established DEECA program management teams to provide advice and coaching and implement sound and consistent approaches and processes to support project delivery, governance and reporting, Initiate, maintain and manage relationships with key internal and external stakeholders, to gain cooperation, influence views on complex, contentious and sensitive matters within established parameters
• Magistrates’ Court of Victoria, 07/01/18, 01/01/23, MCV Transformation Program - Project Manager / Business Analyst on multiple transformational initiatives, Monitoring and assessing vendor performance, quality, and delivery, Facilitating workshops between a diverse range of stakeholders including judicial officers, SMEs, and critical positions to elicit business requirements that drove process and system improvements across the courts, Preparing and tailoring project documentation including government briefs, Project Management Plans, and dashboard reporting across a program of works, Identifying, reviewing, and managing risks and controls across a program of interdependent projects, Supporting and driving a reform agenda across legacy system and new ways of working, Producing 'as-is' and 'to-be' process maps and performing end-to-end gap analysis
• NAB, 09/01/17, 06/01/18, Transforming Financial Crime & Risk Management (TFCRM) program - Senior Business Analyst, Requirements gathering and analysis via discovery workshops for a workflow tool to manage the KYC Refresh of customers via a centralised team in Financial Crime Services, Creating Project Management Plans for a variety of project streams within the KYC program of work, Producing 'as-is' and 'to-be' process maps and performing end-to-end gap analysis, Working with Controls and Obligations key personnel to support identification of key controls within individual processes, Supporting workshops with Subject Matter Experts (SME’s) and stakeholders to gather details regarding current KYC processes within each business unit and area
• University of Melbourne, 02/01/17, 07/01/17, Business Analyst, Producing 'as-is' and 'to-be' process maps and performing end-to-end gap analysis via discovery workshops with key academics and researchers, Creating a process and system user manual for the Minerva Elements program, Creating an online knowledge base as a central hub for all users to access online training and request services, Running SME workshops to create requirements for the next phase of the project, Developing Change and Communications plans in conjunction with university Change Champions, Creating and delivering Train-the-Trainer packages for Minerva Elements super users and support staff
• NAB, 07/01/16, 09/01/16, Successor Funds Transfer (SFT) Project - Senior Process Analyst, Facilitating workshops with a broad cross-section of stakeholders, customers, and partners to deliver the right outcome, Closely working with business owners, solution designers, business analysts, business SMEs and other stakeholders to assess, design and deliver an efficient and effective process solution, Presenting options to the business for 1 October 2016 delivery, Supporting Change Delivery with regular updates on process changes, descoped processes and cash accounting flow impacts
• IAG, 03/01/15, 07/01/16, Integration, Migration, Automation Projects - Process Lead, Liaising with stakeholders to determine project/resource requirements, Scoping of upcoming internal projects across the business, Determining key recommendations for the pipeline of work within the Process Practice across multiple projects, Staff development including: performance conversations, delivering Lean Fundamentals training to internal business units, behavioural and task/skill focused development, support regarding internal team restructures, Analysis and re-engineering of current processes via stakeholder engagement, SME workshops, mapping, requirements gathering and gap analysis

• IAG, 07/01/13, 03/01/15, Senior Business Analyst
• PTA Consulting to ANZ, 04/01/13, 06/01/13, Process Analyst
• PTA Consulting to Myer, 10/01/12, 03/01/13, Project Officer

• Business Analysis
• Business Process Optimisation
• Change Management
• Process mapping and re-engineering
• Project and Program Management
• Quality Management
• Stakeholder Engagement and Communication
• Technical Writer