Summary
Overview
Work History
Education
Skills
Interests
Timeline
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TIM D'SOUZA

Rivervale,WA

Summary

Dynamic Stock Control Manager with proven expertise at Johns Building Supplies, excelling in warehouse organization and logistics planning. Recognized for enhancing inventory accuracy and optimizing stock levels, while demonstrating strong problem-solving abilities and attention to detail. Committed to driving efficiency and customer satisfaction through effective stock management strategies.

Overview

18
18
years of professional experience

Work History

Stock Control Manager

Johns Building Supplies
Welshpool, WA
01.2018 - Current
  • Assisted in monitoring stock levels to ensure availability of products.
  • Supported inventory audits to maintain accuracy and compliance with standards.
  • Collaborated with team members to streamline receiving and storage processes.
  • Documented discrepancies in stock records for timely resolution and reporting.
  • Contributed to organization of warehouse space for efficient product access.
  • Adapted quickly to new tools and systems for effective inventory management.
  • Collaborated with sales and purchasing teams to maintain optimal stock levels while minimizing carrying costs.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.

Internal Sales Representative

Johns Building Supplies
Welshpool, WA
09.2007 - Current
  • Managed customer accounts to ensure satisfaction and retention.
  • Resolved customer inquiries promptly, enhancing overall client experience.
  • Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
  • Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
  • Managed a diverse portfolio of accounts, ensuring optimal service delivery and promoting long-term client retention.
  • Assisted in training new hires, sharing extensive knowledge of products, systems, and best practices in internal sales processes.
  • Balanced competing priorities and deadlines, ensuring all tasks were completed accurately and on time.

Education

High School Diploma -

North Lake Senior Campus
Kardinya, WA
12-1996

Skills

  • Warehouse organization
  • Stock rotation
  • Logistics planning
  • Stock replenishment
  • Warehouse operations
  • Purchasing strategies
  • Shipping coordination
  • Merchandise management
  • Stock control
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Order picking and processing

Interests

  • Participate in Golf and Football, as recreational activities to maintain physical fitness
  • I run a very small Golf Apparel site also as a hobby

Timeline

Stock Control Manager

Johns Building Supplies
01.2018 - Current

Internal Sales Representative

Johns Building Supplies
09.2007 - Current

High School Diploma -

North Lake Senior Campus
TIM D'SOUZA