Tim Fryer

Work History

Commercial and Contracts Manager

Bell Direct

Perth, WA

10.2019 - Current

Evaluate vendor submissions, service levels, pricing and contract terms to create and maintain profitability models whilst working closely with legal and finance departments to develop and execute contracts, ensuring favourable terms
Drafting, review and negotiation of contract terms for service agreements, letters of intent, statements of work, term sheets and customer facing terms and conditions
Implemented a comprehensive supplier risk management framework, reducing the organisation's exposure to supplier-related risks
Enforce compliance with statutory and contracted obligations for vendors and third parties resulting in zero compliance violations over a two-year period
Accountable for the delivery and performance all client facing services for key revenue generating clients
Production of executive and board reporting for both internal and external stakeholders
Reports included financial results, market trends, legal and contractual concerns and future performance modelling
Created and implemented a comprehensive vendor management programme covering governance, upfront and ongoing due diligence, code of conduct, performance and benchmarking for over 50 vendors
Developed and nurtured strategic relationships with key suppliers, resulting in improved communication and increased supplier performance
Collaborated with cross-functional teams to identify and resolve supply chain bottlenecks resulting in an improvement in overall supply chain reliability
Developed and implemented supplier performance dashboards, providing senior management with actionable insights and improving decision-making.
Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.

Senior Business Analyst

Bell Direct

Perth, WA

02.2013 - 10.2019

End to end management of all project streams including contracts, financials, business analysis and implementation of multiple client facing projects
Drafting of business and functional requirements documents including liaising with clients and internal stakeholders to meet key business needs within financial constraints
Simultaneously directed 19 technology projects to integrate full service, third party and online broking house operations
Successfully led a project to replace the new client application process covering vendor selection, cost modelling, scope decisions, contract negotiation, business analysis, requirement writing, stakeholder engagement, change management and post release reporting
Managed multiple client facing technology projects comprising financials, contract negotiation, service level implementation and reporting from scope to production delivery
Scoped, costed, documented requirements and implemented a project to provide secure, externally available web services.
Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

Vendor Management and Governance Coordinator

BHP Billiton

Perth, WA

04.2012 - 01.2013

Accountable for the delivery and performance of all vendors supplying a wide array of technology and facilities to approximately 3500 people
Drafted, reviewed and negotiated vendor agreements aligned to internal and external stakeholder needs
Created and implemented a governance regime for a number of contracts across a wide range of services, values and risk grades
Identified key compliance requirements within an overall group level compliance structure and instigated an audit and reporting methodology
Generated performance reporting on vendors, applicable financials, key metrics and future performance modelling
Responsible for all components of budgeting, expense management, purchasing, approvals and month end reporting
Project implementation and business analysis
Key role in the successful implementation of multiple back to back and concurrent projects
Provided critical business analysis and support to project management functions
Created and implemented a reporting system to track and report vendor risks, service levels and financials
Designed and composed policies outlining division responsibilities within the company framework.

Category Specialist

BHP Billiton

Perth, WA

01.2012 - 04.2012

Responsible for multiple contract categories across a number of risk tiers
Provided key contract review, interpretation and commentary on confidential negotiations leading to the implementation of significant business outcomes
Drafted and released tender documents in accordance with internal contract management requirements
Ensured tender documents were aligned to critical business drivers including health and safety, financials and production requirements
Completed all required training and handover of key business relationships in a significantly condensed timeframe
Designed and implemented a streamlined contract pricing update system for SAP

Commercial and Contracts Manager

Commsec/Core Equity Services

Perth, WA

02.2008 - 01.2012

Responsible for the lifecycle of multiple supplier and client contracts including adherence to and reporting of service levels, designing and maintaining governance regimes and management of relationships with both key stakeholders, suppliers and clients
Negotiation of all aspects of agreements and contract variations for new and existing clients to ensure organisation and client interests are effectively met
Negotiations centred on price, product delivery and service whilst ensuring all aspects of the contract adhered to statutory obligations and company policy
Modelling and reporting on projected revenue streams including cost allocation and growth patterns to obtain a profitable pricing matrix
Analysis of pricing, cost structures and market trends to identify gaps, opportunities for growth and ensuring delivery of quality and efficient services
Development and management of key business unit targets and strategies in conjunction with suppliers and clients to identify and drive unified objectives and outcomes
Critical responsibility in project development and implementation by managing client and internal stakeholder expectations for delivery of products, services, technology and operational components
Key role in identification of new product opportunities and driving key process improvements across the business
Successful management of strategic business relationships with two of Australia’s largest banking groups as well as multiple national businesses to drive growth, quality service and client satisfaction
Analyse and implement procurement procedures, monitoring and regulations across several business units to ensure compliance and risk reporting is aligned with all relevant regulations
Supervised Contract Managers covering all client and supplier contracts in both the consumer and business to business environments
Identified development opportunities, defined employee KPI’s and coached and motivated staff to achieve their desired career outcomes
Negotiation and renewal of a combined Westpac/BT contract covering online investing and platform wrap services
Critical driver for defining products, service levels and commercials
Developed and implemented standardisation of contract forms taking into consideration commercial, risk and statutory requirements
Designed, implemented and maintained an easy to use reporting regime that services numerous clients covering all their financial, service level and key contractual outcomes.

Summary

Overview

Work History

Commercial and Contracts Manager

Senior Business Analyst

Vendor Management and Governance Coordinator

Category Specialist

Commercial and Contracts Manager

Education

AgilePM Practitioner Certification -

Responsible Executive -

Responsible Executive -

Graduate Diploma in Applied Finance And Investment -

Bachelor of Commerce - Advertising and Marketing

Skills

Timeline

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