Tim Gray
Armidale,NSW
Summary
Highly motivated Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities.
Savvy to industry trends, practices and customer demands.
Skilled in building customer relationships and understanding customer needs with extensive experience in customer service and sales.
Stays calm under pressure.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Business Development Executive
Expresso Services
10.2022 - Current
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Collaborated with sales and marketing departments to support client acquisition.
- Met existing customers to review current services and expand sales opportunities.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked and managed sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended weekly sales meetings remotely and locally.
- Tracked sales and managed day to day targets for the sales team.
- Purchase orders including all imports for the company
- Opened new credit accounts
- Handle sales commission
- Chemical installs
- Territory visits
- Freight and delivery manager
Workshop Manager
TJM Armidale
05.2021 - 10.2022
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools, equipment and parts.
- Identified areas in need of improvement and developed plans to correct problems.
- Purchased and calculated stock required to run efficiently.
- Retail customer relations and sales.
- Maintain and grow business partnerships with-in the community (in coming & outgoing).
- Mechanical repairs as needed.
- Trained apprentice mechanic.
- Implemented new job cards & time sheets to track workplace productivity.
- Implemented new office system to increase productivity and streamline business.
- Handle in-coming & outgoing freight.
- Speak to current business partners for new products relating to the business (4WD accessories).
- Liaise with suppliers and local dealerships with back-log issues for supply and demand pre-planning work for 6-12months ahead of time.
Assistant Manager (Leading Hand Mechanic)
Mycar
01.2014 - 07.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analysed information and provided solutions to problems.
- Trained staff including apprentices.
- Ensured day to day stock was ordered.
- Communicated with customers in a manner which they would understand.
- Built the business to have the highest return rate of customers across NSW.
- Flexibility to travel to and manage other stores when required.
- Keeping up to date with current training by regularly attending workshops.
- Consistently exceeding expected targets set by the company.
- Worked with other regions to help improve the business.
Education
Light Vehicle Automotive Technician Cert III -
TAFE NSW
Armidale, NSW04.2017
Year 10 Certificate -
O'Connor Catholic College
Armidale, NSW12.2010
Skills
- Strategic Direction
- Budget Forecasting
- Sales and Marketing
- Revenue and Profit Maximisation
- Business Development and Planning
- Order Management
- Performance Metric
- Goals and Performance
- Quote and Proposal Management
- Client Consultations
- National Account Management
- Customer Satisfaction
Timeline
Business Development Executive
Expresso Services
10.2022 - Current
Workshop Manager
TJM Armidale
05.2021 - 10.2022
Assistant Manager (Leading Hand Mechanic)
Mycar
01.2014 - 07.2021
Light Vehicle Automotive Technician Cert III -
TAFE NSW
Year 10 Certificate -
O'Connor Catholic College
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