Tim Holmes
Howlong
Summary
Professional with experience in housing coordination, ready to make significant impact. Known for strong focus on team collaboration and achieving results. Expertise in property management, tenant relations, and conflict resolution. Adaptable, reliable, and driven to meet changing needs and goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Housing Coordinator
Homes Out West/Kirinari
07.2023 - Current
- Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
- Oversaw the leasing process from initial inquiry through move-in preparations to ensure seamless transitions for new tenants.
- Prepared monthly reports on occupancy rates, vacancies, leasing activity, rent collection status, and budget variances for review by senior management staff.
- Calculated tenant rent amounts to prepare leases and contracts.
- Collaborated with maintenance teams to address repair requests in a timely manner, keeping properties safe and habitable for residents at all times.
- Conducted regular property inspections to maintain property maintenance and ensure tenants are satisfied with their current housing.
- Coordinate with local agencies to provide housing and prevent homelessness.
- Provided comprehensive support services to tenants, connecting them with necessary resources to sustain tenancies.
- Improved tenant satisfaction by promptly addressing concerns and providing effective solutions.
- Monitor tenant arrears, issue breaches if necessary, followed by eviction process through NCAT.
Director/Licensee in Charge/Snr Property Manager
Holmes For Homes Pty Ltd - T/A Tim Holmes RE
12.2006 - 02.2023
- Managed daily operations, whilst supervising staff, identifying & executing day to day through to long term business goals.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Maintained professional networks and industry knowledge to strengthen client relationships.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Liaised with tenants regarding issues they may be facing, e.g. rental payments/arrears, maintenance requests.
- Compile reports for landlords regarding the condition of their property, any outstanding maintenance requests & any suggestions to help better their investment.
- Build a network of reliable tradespeople for purposes of obtaining quotes & carrying out maintenance & repairs.
- Advertise upcoming vacant rental properties, including taking photos, writing an advertisement & publishing online.
- Carry out inspections at vacant rental properties with perspective tenants & instructing them how to apply for property.
- Do thorough checks on tenancy applications, e.g. speaking with previous rental agents, employers, data base checks etc.
- Assist tenants with applications for DHS "bond start loan" or rent assistance.
- Serving tenants with notices to vacate/applications to NCAT/VCAT
- Attending hearings at NCAT/VCAT on behalf of landlords.
- Being solely responsible for all aspects of trust accounting regarding sales & rental accounts. Making sure all relevant legislative requirements are met.
- Keeping up to date with ever-changing law reforms for all aspects of the business in both NSW & VIC. Making sure all staff are also told and new legislation and making sure they have hard copies of all relevant legislation.
Education
Applying Commonwealth Rent Assistance
Community Housing Industry Association NSW
Sydney, NSW10-2024
Trauma Informed Practice
Community Housing Industry Association NSW
Sydney, NSW06-2024
Managing Challenging Behaviour
Community Housing Industry Association NSW
Sydney, NSW04-2024
Working in A Culturally Safe Way
Community Housing Industry Association NSW
Sydney, NSW02-2024
Presenting At NSW Civil & Administrative Tribunal
Community Housing Industry Association NSW
Sydney, NSW11-2023
Induction To Community Housing
Community Housing Industry Association NSW
Sydney, NSW08-2023
Completed All Required Competencies - Real Estate Agent - Licencing Course
Real Estate Institute of New South Wales
Sydney, NSW08.2006
Completed All Required Competencies - Real Estate Agent - Certificate Course
Real Estate Institute of New South Wales
Sydney, NSW01.2004
Higher School Certificate -
Albury High School
Albury, NSW12.2002
Skills
- Property Management
- Rental Pricing Strategies
- Capital Projects Management
- Emergency Response
- Contractual Obligations
- Market Conditions
- Crisis Management
- Lease Agreements Proficiency
- Disturbance Handling
- Local and State Laws
- Grounds and Facility Inspection
- Staff Coordination
- Rent Collection
- Rent Growth
- Property Showing
- Tenant and Owner Liaising
- Accurate Property Valuation
- Tenant Eligibility Determination
- Staff Supervision
- Regulatory Compliance
- Microsoft Office
- Tenant Relations
- Oversee Maintenance
- Tenant rights
- Maintenance coordination
- Referrals and networking
- Trauma-informed care
- Attention to detail
- Emotional awareness
- Conflict resolution
- Disability services
- Cultural awareness
Certification
NSW Office of Fair Trading -
Licence - Class 1 -Agent - Real Estate - Sales and leasing
- Class 1 -Agent - Auctioneers Accreditation - Real Estate
- Licence No: 1258504
Consumer Affairs Victoria - Business Licensing Authority -
- Estate Agents Licence
- Licence No: 069336L
Full NSW Drivers Licence
- Licence No: 13766502
Timeline
Housing Coordinator
Homes Out West/Kirinari
07.2023 - Current
Director/Licensee in Charge/Snr Property Manager
Holmes For Homes Pty Ltd - T/A Tim Holmes RE
12.2006 - 02.2023
Applying Commonwealth Rent Assistance
Community Housing Industry Association NSW
Trauma Informed Practice
Community Housing Industry Association NSW
Managing Challenging Behaviour
Community Housing Industry Association NSW
Working in A Culturally Safe Way
Community Housing Industry Association NSW
Presenting At NSW Civil & Administrative Tribunal
Community Housing Industry Association NSW
Induction To Community Housing
Community Housing Industry Association NSW
Completed All Required Competencies - Real Estate Agent - Licencing Course
Real Estate Institute of New South Wales
Completed All Required Competencies - Real Estate Agent - Certificate Course
Real Estate Institute of New South Wales
Higher School Certificate -
Albury High School
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