Tim Hum
Mount Waverley,VIC
Summary
Experienced business owner and project manager with a proven track record of successfully running and scaling a renovation business. Over five years, I have developed expertise in leadership, client and stakeholder management, financial oversight, and strategic decision-making. I excel at problem-solving under pressure, managing complex projects, and delivering high-quality customer experiences. Now seeking a transition into a management role within the Australian Public Service, where my ability to optimise operations, build strong relationships, and drive positive outcomes can be effectively utilised.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director
Hum Homes Pty Ltd
07.2019 - 01.2025
- Business Growth & Operations: Increased annual revenue from ~£250,000 to ~£700,000 while maintaining 20-30% gross margins. Developed and implemented systems for budgeting, scheduling, client management, and communications to streamline operations.
- Leadership & People Management: Managed multiple renovation projects simultaneously, balancing deadlines, budgets, and quality expectations. Provided mentorship to an informal apprentice over 1-2 years, fostering skill development.
- Client & Stakeholder Management: Established a strong reputation for customer satisfaction, leading to repeat business and referrals. Maintained positive relationships with clients, subcontractors, and suppliers to ensure smooth project execution.
- Problem-Solving & Decision-Making: Navigated unforeseen challenges, such as site-specific issues and material shortages, by implementing quick, effective solutions. Developed a strong intuitive ability to assess risks and make timely decisions.
- Financial & Strategic Oversight: Managed all business finances, including pricing strategies, cost analysis, and budget planning, ensuring profitability while maintaining high-quality standards.
- Conflict Resolution & Negotiation: Effectively handled project challenges, addressing client concerns while balancing business objectives and maintaining professionalism.
Education
Construction Management (Hons) -
RMIT
RMIT12.2021
Certificate IV in Work Health And Safety -
Master Builders Association VIC
Melbourne, VIC09-2017
Cert III Carpentry -
Kangan Institute
12.2021
Skills
- Leadership & Team Management: Proven ability to lead projects, coordinate teams, and mentor staff to ensure high-quality outcomes
- Client & Stakeholder Engagement: Strong interpersonal skills, adept at building trust, managing expectations, and fostering long-term relationships
- Problem-Solving & Decision-Making: Experienced in resolving complex issues under pressure with quick, effective solutions
- Financial Management: Proficient in budgeting, cost control, pricing strategies, and maintaining profitability
- Operations & Process Optimisation: Skilled in developing efficient workflows, improving business processes, and implementing structured systems
- Project Management: Expertise in scheduling, resource allocation, and ensuring timely project delivery
- Conflict Resolution & Negotiation: Experienced in handling disputes, balancing business objectives, and maintaining professionalism
- Adaptability & Resilience: Able to quickly learn, adapt, and implement new strategies in dynamic environments
Certification
Domestic Builder Limited - Bathroom & Kitchen & Laundry Renovation
DB-L 71214
Additional Languages
Chinese (Mandarin)
Professional Working
Timeline
Director
Hum Homes Pty Ltd
07.2019 - 01.2025
Cert III Carpentry -
Kangan Institute
Construction Management (Hons) -
RMIT
Certificate IV in Work Health And Safety -
Master Builders Association VIC
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