Summary
Overview
Work History
Skills
Timeline
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Tim North

Helensburgh,NSW

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and fostering strong relationships. Skilled in animal care and masonry, demonstrating exceptional time management and effective communication. Increased repeat business through innovative solutions and unwavering commitment to quality service.

Overview

11
11
years of professional experience

Work History

Weekend Assistant

H&K Sportdog Raw
02.2021 - 07.2024
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Physical Labour - Loading and unloading product

Owner and Director

Blue Bolt Bricklaying
01.2014 - 06.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Worked safely on scaffolding and swing stages at various heights.
  • Laid brick for block walls and adhered to local codes and project restrictions.
  • Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
  • Utilized common power and hand tools to complete each masonry project.
  • Installed brick and block walls in residential, commercial and industrial settings.
  • Repaired and replaced damaged bricks, blocks and pavers.

Casual Dog Washer & Animal Attendant

Just 4 Paws Engadine
04.2016 - 09.2022
  • Developed strong relationships with clients by delivering excellent communication and listening to their concerns.
  • Prevented injury or accidents by closely monitoring dogs'' behavior during washes and taking necessary precautions when handling them.
  • Maintained a clean and organized work environment, ensuring the health and safety of all dogs in the facility.
  • Identified potential skin issues or other health concerns during washes, informing owners and suggesting appropriate follow-up actions.
  • Utilized various grooming tools safely and effectively to achieve desired results while minimizing discomfort for the dogs being washed.
  • Increased repeat business through consistent delivery of high-quality grooming services that met or exceeded client expectations.
  • Improved customer satisfaction by providing gentle and thorough dog washing services.
  • Assisted with retail sales, recommending suitable products based on individual pet needs and preferences.
  • Implemented time management strategies to ensure timely completion of dog washing appointments without sacrificing quality.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animals for behavioral problems and signs of health issues.

Skills

  • Fast Learner
  • Time Management
  • Team Collaboration
  • Patience and Empathy
  • Animal handling expertise
  • Relationship Building
  • Customer Service
  • Reliability and punctuality
  • Canine Behavior Knowledge
  • Teamwork and Collaboration
  • Animal Care
  • Problem-Solving
  • Multitasking
  • Effective Communication

Licenses Held:

Unrestricted drivers license

Bricklaying contractors license

White Card

Timeline

Weekend Assistant

H&K Sportdog Raw
02.2021 - 07.2024

Casual Dog Washer & Animal Attendant

Just 4 Paws Engadine
04.2016 - 09.2022

Owner and Director

Blue Bolt Bricklaying
01.2014 - 06.2024

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Tim North