Results-driven professional in project management, known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at leadership, time management, and adaptability, ensuring projects meet objectives seamlessly.
Overview
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1
Certification
Work History
General Manager of Operations
Mawa Construction and Civil Pty Ltd
Mitchell, ACT
11.2024 - Current
Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Built strong operational teams to meet process and production demands.
Implemented successful business strategies to increase revenue and target new markets.
Collaborated with team leaders on quality audits.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Addressed customer concerns with suitable solutions.
Negotiated contracts with vendors and service providers, securing favorable terms.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Established quality assurance processes to ensure customer satisfaction.
Education
Diploma - Building And Construction
Master Builders Association
ACT
01-2012
Certficate 111 - Carpentry And Joinery
Tafe NSW
Cowra
01-2002
Skills
Financial analysis
Operational management
Team leadership
Strategic planning
Customer engagement
Negotiation
Risk management
Work flow planning
P&L management
Delegation
Unsurpassed work ethic
Certification
2009 Work Health and Safety Construction Induction (White Card)
2017 Australian Regulatory Framework for Building and Plumbing