Timila Shetty
Auckland,New Zealand
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Trades Resource Co-Ordinator
Downer NZ
Manukau, Auckland
11.2023 - Current
- Monitoring and Evaluating the performance of sub-contractors
- Monitoring and evaluating the performance of Sub-contractors
- Participated in budgeting exercises for forecasting future resource costs
- Responsible for coordinating communication between Kainga ora and Subcontractor regarding maintenance services.
- Knowledge of work planning and scheduling Process
- Ensured sub-contractor training requirements were met and conducted regular training programs.
- Monitoring team members and sub-contractors to ensure compliance with health and safety process
Trades Resource Administrator
Downer NZ
Manukau, Auckland
05.2022 - 09.2023
- Maintained positive working relationship with Sub-Contractors
- Assisted organizational efforts by filing, entering data and answering phones.
- Coordinated support to Trades Resource Co-ordinator
- Scheduling and delivering Inductions for New Trade
- Maintaining Trades register and staff file for ID's
- Helping team in monitoring aged work orders
- Managing the customer ITC and NTC's and ensuring information is passed on to teams and sub contractor
- Manage monthly outliers and conduct meeting with trade to ensure jobs are updated properly
- Create portal login for Trades and Customer
Estimator
Hagley Windows and Door
Christchurch, New Zealand
02.2021 - 05.2022
- Reading and interpreting the plans and specifications from engineers and architects
- Ensuring quotes/estimates are completed accurately and efficiently
- Ensuring spans, wind zones & glass requirements meet current NZ Standard 4223 Code
- Coordinated with project managers or customers for variations/change orders
- Assisted customers with their questions on product line performances and applications
- Create detailed drawing using of V6 and ESP software
- Created and follow up on service requests and coordinate with production for correction
- Covered and answered of overflow incoming calls and direct them to the proper person
- Helped to increase customer return rates by providing excellent customer service at all times.
Estimator
Viridian Glass
Christchurch, New Zealand
06.2017 - 10.2020
- Provide detailed quotes for products or components produced within the business
- Demonstrating the ability to read architects door schedules, door details, specifications and floor plans for bidding on new construction projects
- Order and ensure third parties' product are provided on time and at the expected quality
- Review actual to provide ongoing improvements to the pricing accuracy
- Entering numerical data into Software in a timely and accurate manner
- Organizing forms, made photocopies, filed records, and prepare correspondence and reports
- Manage manufacture of some projects internally when required
- Working knowledge of Smart toolbox software and Ms Office ( Word and Excel ).
Education
Post-Graduation in Business -
Auckland University of Technology
11.2013
Bachelor of Commerce -
University of Mumbai
03.2013
New Zealand Glass Standard Advisor -
The Windows & Glass Association
Skills
- Teamwork
- Communication
- Customer Service
- Ability to Work Under Pressure
- Microsoft Office
- Data Entry
- Administrative Skills
- Work Management System
- Extensive experience handling a variety of different client through various levels of communication
References
References available upon request
Timeline
Trades Resource Co-Ordinator
Downer NZ
11.2023 - Current
Trades Resource Administrator
Downer NZ
05.2022 - 09.2023
Estimator
Hagley Windows and Door
02.2021 - 05.2022
Estimator
Viridian Glass
06.2017 - 10.2020
Post-Graduation in Business -
Auckland University of Technology
Bachelor of Commerce -
University of Mumbai
New Zealand Glass Standard Advisor -
The Windows & Glass Association
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