Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
Generic

Timmothy Coe

Brisbane

Summary

I have experience in retail, digitisation, and warehouse work. I worked in food retail (Coles), helping with stock management and supporting customers. I also have experience in working on historical documentation, focusing on organizing and archiving important information into online format. In addition, I have experience in a franchised food company, where I helped with packing, quality checks, and cleaning. Aimed to continue building my career in the retail industry.

Detail-oriented professional delivering proactive customer service and effective problem-solving. Experienced in managing files and ensuring quality outcomes, ready to contribute to team success.

Overview

13
13
years of professional experience

Work History

Trainee

Jigsaw
11.2023 - Current
  • Experience in providing excellent and variety of customer services, for example conducting data entry in Excel, demonstrating attention to detail, managing files efficiently for seamless scanning.
  • Ensured error-free scanning to build up a strong foundation for reviewing the final PDF output.
  • Experience in covering complex issues/errors when providing customer service (e.g. procedure error, technology issues) and being solution focused and flexible while solving the issues/errors.
  • Experience in working with a variety of customers (e.g. Whitehorse, Air Services Australia, Arnotts) and being adaptive when handling and providing customer services, based on customer enquiries/requirement/situation.
  • Experience in using and navigating between adobe acrobat 2017/ 2020, Microsoft, Excel, PowerPoint and outlook.
  • Actively listening, collaborating and communicating with the colleague efficiently and respectfully to achieve accurate outcomes for the customer services.
  • Actively participate in daily team brief and debrief and work collaboratively as a team player when working with colleagues.
  • Continues to practice and develop customer service ability and capacity through weekly training (e.g. Communication, problem solving)

Warehouse Officer

Coles
01.2013 - Current
  • Participate in the stock management process, including organized and stacked food products on shelves efficiently.
  • Managed unused cardboard and maintained a clean, organized workspace.

Education

Year 12 High school certificate -

Loganlea state High school

Certification II in retail service -

Loganlea state High school

Skills

  • Stacking shelf
  • Digitisation service
  • Scanning
  • Quality control
  • File management
  • Hard worker
  • Friendly
  • Reliable
  • Trustworthy
  • Attention to details
  • Team player
  • Proactive
  • Problem solving abilities

References

  • Kylie Holt
  • kylie.holt@jigsawaustralia.com.au
  • Business Lead
  • Australia, Mon - Fri | 9-3 07 3112 7777
  • Ben Mitchell ben.mitchell@jigsawaustralia.com.au
  • Zone manager
  • Jigsaw Australia, Mon - Fri | 9-3pm, 07 3112 7777

Work Availability

Part-time/ Casual, Wednesday, Thursday, Saturday, 6:30am - 12pm (open to 4 to 6 hours shifts)

Timeline

Trainee

Jigsaw
11.2023 - Current

Warehouse Officer

Coles
01.2013 - Current

Year 12 High school certificate -

Loganlea state High school

Certification II in retail service -

Loganlea state High school
Timmothy Coe