Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
7
7
years of professional experience
Work History
Security Business Owner
Entrust Security ACT Pty Ltd
Canberra, ACT
09.2019 - Current
Collaborated with law enforcement to resolve escalated situations.
Mentored employees in handling issues with customers, tenants and other individuals.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Identified potential threats or risks and developed appropriate solutions to mitigate them.
Participated in interviews for new hires as well as disciplinary hearings for existing personnel.
Supervised and authorized entry of employees, visitors or authorized persons.
Maintained records of daily activities related to incidents, patrols, alarms.
Oversaw closed-circuit television cameras and monitored for threats.
Coordinated with local law enforcement agencies in order to provide mutual support during special events or operations.
Apprehended trespassers and rule violators and removed from premises.
Youth Support Worker
Aruma
Brisbane , QLD
07.2020 - 07.2022
Coordinated referrals to community resource programs to provide additional and specialized support for youth.
Organized events and field trips that expose youths to cultural, educational, and career opportunities.
Modeled positive behavior for residents by providing leadership and positive interactions.
Guided clients through transition to independent living within community.
Coordinated community service projects, encouraging youth participation and civic responsibility.
Conducted outreach to identify at-risk youths and connect them with appropriate support services.
Security Officer
Leader Security
Canberra, ACT
09.2017 - 03.2020
Addressed problems quickly and reported clear information while working under minimal supervision.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Searched individuals and baggage for weapons and other prohibited items.
Patrolled crowds during events to preserve order and promote security.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored security cameras to identify and respond to suspicious activity.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Provided escorts for visitors as needed throughout the facility.
Observed patrons and customers to quickly address security situations.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Searched bags manually to identify prohibited items and contraband.
Education
Family Relations Course -
BYU PATHWAY
Skills
Visitor tracking
Crime prevention
First aid and CPR certified
Security guard license
Workplace violence prevention
Emergency response
References
References available upon request.
Timeline
Youth Support Worker
Aruma
07.2020 - 07.2022
Security Business Owner
Entrust Security ACT Pty Ltd
09.2019 - Current
Security Officer
Leader Security
09.2017 - 03.2020
Family Relations Course -
BYU PATHWAY
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