Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Timothy Escott

Tea Treev Gully,SA

Summary

Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Landscaper

SJR Landscaping
Adelaide, SA
03.2023 - Current
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.
  • Decorated gardens, paths and beds with stones or plants.

Trades Assistant

Garden Grove
Golden Grove, SA
07.2023 - 11.2023
  • Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
  • Transported materials from storage areas to work sites as required.
  • Performed basic maintenance on equipment used in the workshop.
  • Followed instructions given by qualified tradespeople regarding safety protocols and procedures when working onsite or in the workshop.
  • Removed debris from worksites using brooms, shovels, wheelbarrows.
  • Loaded and unloaded trucks with materials needed for jobsite activities.

Supervisor

Fleetproud
Salisbury Plain, SA
04.2016 - 02.2023
  • Established and enforced clear goals to keep employees working collaboratively.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Complied with company policies, objectives and communication goals.
  • Analyzed key performance indicators to identify effective strategies.
  • Provided ongoing training to address staff needs.
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Responded to customer questions regarding products, prices and availability.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Transported materials, equipment or supplies to or from work areas.
  • Inspected parts, equipment or vehicles for cleanliness and damage.
  • Drove vehicles to or from workshops or customer workplaces.
  • Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • High quality of paint polishing, metal polishing, general washing and interior detailing.

Customer Service Representative

TSA
Adelaide, SA
08.2015 - 11.2015
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.

Car Detailer

Stillwell Hyundai Ingle Farm
01.2016
  • Professional detail of sold new and used cars ready for delivery - Cleaning every car on the yard, three times, weekly - General yard hand duties - Delivering and collecting paperwork and vehicles

Education

Certificate 2 in Construction -

North East Vocational College
St Agnes, SA
05.2014

Modbury High School
Modbury, SA
07.2012

Skills

  • Processes and Procedures
  • Improvement Plan Knowledge
  • People Skills
  • Organizational Skills
  • Team Building
  • Good Work Ethic
  • Conflict Resolution
  • Friendly, Positive Attitude
  • Supervision & Leadership
  • Maintenance & Repair
  • Reliable & Trustworthy
  • Problem Resolution
  • Customer Service
  • PPE Use
  • Critical Thinking

References

Jack Dearing - Family friend 

0432 344 118

Darren Johnson - Family friend

0429 800 917

Tom Edwards - Team mate

0499 708 112

Timeline

Trades Assistant

Garden Grove
07.2023 - 11.2023

Landscaper

SJR Landscaping
03.2023 - Current

Supervisor

Fleetproud
04.2016 - 02.2023

Car Detailer

Stillwell Hyundai Ingle Farm
01.2016

Customer Service Representative

TSA
08.2015 - 11.2015

Certificate 2 in Construction -

North East Vocational College

Modbury High School

Similar Profiles

CREATE PROFILE
Timothy Escott