Timothy Farrar

Company Overview: MOORE PARK

• Customer Service
• Stocktaking
• Placing Orders
• Creating 6 VM displays fortnightly
• Fulfilling up to 20 Online Orders per day
• Resolved customer complaints daily with , resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

• Company Overview: CHRISTMAS CASUAL – DAVID JONES BONDI JUNCTION
• Customer Service
• Cleaning and maintaining store
• Moving and Rotating Orders
• Stock Management
• CHRISTMAS CASUAL – DAVID JONES BONDI JUNCTION
• Demonstrated strong product knowledge, guiding customers toward the ideal purchases for their needs.
• Kept merchandise organized with regular recovery work.
• Opened and merchandised new products in visually appealing and organized displays for the ideal sales promotions.
• Managed efficient cash register operations.

• Company Overview: STRAND ARCADE AND QVB
• Providing customer Service for up to 200 customers during Easter and Christmas
• Packaging Products
• Visual Merchandising (including main window displays)
• Cleaning and maintaining store
• Moving and Rotating Orders and Stock
• Investigated and resolved customer inquiries and complaints quickly.
• Managed timely and effective replacement of damaged or missing products.
• Participated in training programs to enhance product knowledge and customer service skills.
• Maintained up-to-date knowledge of product and service changes.
• Managed high-stress situations effectively, maintaining professionalism under pressure .
• Trained new personnel regarding company operations, policies and services.

• Company Overview: STRAND ARCADE
• Provided Customer Service for up to 25-30 customers daily
• Visual Merchandising
• Suit Measurements
• Placing Orders
• STRAND ARCADE

• Company Overview: BONDI JUNCTION and MARKET ST
• Customer Service
• Stocktaking
• Placing up to 20 Orders per day with other store locations
• Displays and Visual Merchandising
• BONDI JUNCTION and MARKET ST
• Developed and maintained many effective and friendly working relationships.

• Company Overview: COLLINS ST, MELBOURNE
• Serving
• Managing up to 200 Customers in regards to audience seating with welcoming and swift leadership
• Maintaining busy Theatre Bar
• Coordinating and promoting events
• Stocking
• Ushering
• Supervising merchandise
• Developed and maintained courteous and effective working relationships.
• Used my critical thinking skills to break down problems, find solutions and make decisions.
• Delivered exceptional customer service to each customer by using my extensive knowledge of products and services .