Timothy-John Smith
Spring Hill,QLD
Summary
Over the course of three years I have gained experience in film production, hospitality, retail and admin. I am a graduate from SAE Institute Brisbane with a Bachelor of Film Production and am involved in creative projects on the side. I worked at Harris Farm Markets in West End as a shop assistant for 2 years. I then went on to work in insurance as a a File Manager for Johns Lyng Group; a building and restoration company. I am self-motivated and dependable proficient in assisting guests with reservations, waiting, cleaning , handling of foods/drinks, takeout orders and general inquiries.
Overview
3
3
years of professional experience
Work History
File Manager
Johns Lyng Group - Restorx Insurance Services
Murarrie, QLD
06.2023 - 01.2024
- Booking appointments for technicians to attend property.
- Client and customer updates via phone call, SMS, email and portal notes
- Submitted reports to insurance companies for review following restoration works at properties.
- Submitted Scope of Works to insurance companies for review.
- Actioning notes left in insurance Portal (Youi, Estimage, OPUS)
- Drafting Invoices
- Provided advice to customers on insurance-related matters.
- Calculated estimated costs for damages and losses.
Perishables Assistant
Harris Farm Markets
Brisbane, West End, QLD
06.2021 - 06.2023
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Food and Beverage Server/Bartender
Gryphons Cafe Bar
Canberra, ACT
02.2021 - 04.2021
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink.
- Rearranged tables and chairs, located or rolled extra silverware and to prepare for large groups.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Film Internship
Fivas Buyz
Canberra, ACT
02.2021 - 04.2021
- Worked on a Mollywood feature film with a small cast and crew
- Supported camera operations on film crew by handling measuring and focus pulling during filming, helping set up, build and maintain camera and lenses and writing camera reports.
- Operating and controlling light reflectors
- Setting up lighting equipment
- Editing script notes and sequences
- Operated film production cameras, controlled shot framing and camera movements and also filmed aboard aerial devices
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Bachelor of Arts - Film Production
SAE Institute
Brisbane, QLD10.2021
Concordia Lutheran College
Toowoomba, QLD11.2017
Skills
- Fluent in english
- Diligent and hardworking
- Able to work as a crucial member in a team
- Demonstrated ability to establish work priorities in meeting commitments within a busy customer service environment
- Food running
- Guest service
- Liquor, wine and food service
- File Management
- Customer Follow-Up
- Client Relations
References
Cristina Shanahan - Johns Lyng Group/Restorx
049049775
Christopher Graves - Harris Farm Team Leader
0431674027
Fivaz Buys - Filmmaker Mentor
0410941804
Candidate ID
- 4107431
Timeline
File Manager
Johns Lyng Group - Restorx Insurance Services
06.2023 - 01.2024
Perishables Assistant
Harris Farm Markets
06.2021 - 06.2023
Food and Beverage Server/Bartender
Gryphons Cafe Bar
02.2021 - 04.2021
Film Internship
Fivas Buyz
02.2021 - 04.2021
Bachelor of Arts - Film Production
SAE Institute
Concordia Lutheran College
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