Innovative Sales Executive focused on bringing in profitable business opportunities and developing long-lasting client relationships. Considered a valuable asset to any sales organization. A high-performing individual knowledgeable in various types of technology.
Overview
15
15
years of professional experience
Work History
Senior Sales Consultant
Carma
04.2023 - Current
Brought Experience from Automotive Industry into a Tech company trying to disrupt the way people purchase Used Cars
Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
Explained important information regarding features and functions for various products so that customer was knowledgeable.
Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Evaluated clients' needs and created plan of action to provide solutions.
Exceeded customer requirements with accurate and deliverable solutions.
Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
AMG Brand Manager/Senior Corporate Sales Manager
Mercedes Benz North Shore (Peter Warren Group)
03.2017 - 04.2023
Planned, implemented, and tracked sales and marketing strategies to promote brand products.
Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
Consulted with product development teams to enhance products based on customer interest data.
Organized and delivered training sessions for new product content and technological advancements.
Educated Sales Team Members on New Product Launches and implemented training systems for client communications
Ensured compliance with product embargoes and marketing material displays
Ensured that Personal Sales targets and Team Sales Targets in individual fields were monitored and achieved.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Analyzed past sales data and team performance to develop realistic sales goals.
Informed customers of promotions to increase sales productivity and volume.
Built relationships with customers and community to promote long term business growth.
Sales Assistant
Bougainvillea Retirement Village
08.2015 - 03.2017
Prepared and maintained accurate property listings, sales contracts and closing documents.
Coordinated appointments to show marketed properties.
Assisted coworkers and staff members with special tasks on daily basis.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Used accounting software to prepare weekly and monthly financial reports.
Designer/Photographer
Verve Portraits
03.2015 - 02.2017
Collaborated with clients to address brand imaging and marketing style.
Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
Identified design requirements for each project.
Analyzed feedback from customers and staff to refine design concepts.
Collaborated with senior management to develop, review and finalize design concepts.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Set up appointments with potential and current customers to promote new products and services.
Prepared pricing agreements and contracts to close sales.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Sales Executive - Aston Martin, Rolls Royce, Volvo
Sunshine Prestige (Peter Warren Group)
02.2011 - 02.2015
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Directed sales support staff in administrative tasks to help sales reps close deals.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Retail Assistant/Assistant Store Manager
Vodafone
09.2008 - 11.2010
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained tidy and organized store environment to comply with cleanliness standards.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Worked closely with shift manager to solve problems and handle customer concerns.
Assisted customers with prompt and polite support in-person and via telephone.
Increased sales and customer satisfaction through personalized servicing.
Education
Certificate III - Automotive Sales - Automotive Sales
Motor Traders Association of NSW
NSW
08.2022
C Sales - Automotive Sales Global Certification - Automotive Sales And Management
Mercedes Benz Global Training Academy
Germany
06.2019
Bachelor of Psychological Science - Psychology
Griffith University
Gold Coast, QLD
08.2010
Skills
Presentation and Public Speaking
Product and Service Knowledge
Marketing Strategy
Territory Growth
Business Opportunity Development
Outbound Sales Calling
Interpersonal and Written Communication
Sales Proposal Creation
Sales Consultation
Account Management
Sales Strategies
Sales Presentations
Timeline
Senior Sales Consultant
Carma
04.2023 - Current
AMG Brand Manager/Senior Corporate Sales Manager
Mercedes Benz North Shore (Peter Warren Group)
03.2017 - 04.2023
Sales Assistant
Bougainvillea Retirement Village
08.2015 - 03.2017
Designer/Photographer
Verve Portraits
03.2015 - 02.2017
Sales Executive - Aston Martin, Rolls Royce, Volvo
Sunshine Prestige (Peter Warren Group)
02.2011 - 02.2015
Retail Assistant/Assistant Store Manager
Vodafone
09.2008 - 11.2010
Certificate III - Automotive Sales - Automotive Sales
Motor Traders Association of NSW
C Sales - Automotive Sales Global Certification - Automotive Sales And Management
Mercedes Benz Global Training Academy
Bachelor of Psychological Science - Psychology
Griffith University
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