Timothy Pullen
Seville Grove,WA
Summary
Proven leader and effective decision-maker with extensive experience at Move Engineering, can adapt at enhancing customer satisfaction and streamlining operations. Skilled in team leadership and problem-solving, successfully expanded client base and reduced costs through innovative strategies. Demonstrates a positive attitude and exceptional time management, driving projects to completion and fostering lasting client relationships.
Overview
40
40
years of professional experience
Work History
Vehicle Preparation Manger
Move Engernering
Welshpool, WA
02.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Worshop Manger/Business Development Manager
Hydreco Hydraulics
Welshpool, WA
07.2017 - 02.2024
- Looking After scheduling of Prime movers/Quoting new work
- Arranging parts & Job cards
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Workshop Technician
GTS
Malaga, WA
07.2016 - 06.2017
- Delivered high-quality work on new trucks for clients, ensuring customer satisfaction and repeat business.
- Consistently met deadlines for assigned tasks, demonstrating commitment to providing quality service both internally within the company and externally to customers.
- Maintained detailed records of all completed jobs, enabling accurate invoicing and efficient tracking of warranties or guarantees provided to customers.
Work Shop Tools/Leading Hand/Workshop Manger
WA Transport Spares & Repairs
Redcliffe, WA
11.1991 - 06.2015
- Trailer Repairs, Trailer Building
- Prime mover Repairs
- New truck fit ups,Turntables/Hydraulics Rubber & Plastic Guards,Bling
- From 1999 to 2006 Leading Hand looking after 12-15 man on every day workings
- From 2006 to 2015 Work shop Manger looking after truck Quotes, Truck scheduling,All parts needed for build,Job Cards
Apprentice
Howard Porters
O'Connor, WA
01.1985 - 10.1991
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- 4 Year Apprentership (Vehicle Body Buliding)
- 2 Years On the workshop Floor
Education
No Degree - Year 11
North Lake Senior Campus
Kardinya, WA02.1985
Skills
- Team Leader
- Time Management
- Verbal and written communication
- Problem-Solving
- Works well in a team
- Decision-Making
- Positive Attitude
- Schedule Preparation
Fishing.Cray fishing.Camping
Love getting out on in the boat and catching a feed, and in summer time catching a few crays.
Also love to get out camping with the family.
Timeline
Vehicle Preparation Manger
Move Engernering
02.2024 - Current
Worshop Manger/Business Development Manager
Hydreco Hydraulics
07.2017 - 02.2024
Workshop Technician
GTS
07.2016 - 06.2017
Work Shop Tools/Leading Hand/Workshop Manger
WA Transport Spares & Repairs
11.1991 - 06.2015
Apprentice
Howard Porters
01.1985 - 10.1991
No Degree - Year 11
North Lake Senior Campus