Timothy Ree
Guildford,New South Wales
Summary
Understanding the dynamics of a fast paced, customer engaging environment. Experienced time managing to provide excellent standards for customer experience whilst engaging in friendly conversations.
Identify misplaced items and dangers to take corrective measures to ensure safe passage for customers and employees.
Poised and calm demeanor in case of a danger being present and approaching with protocols to alleviate threat levels.
Maximize target objective and assuming leadership role for the best outcome achievable.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Employee
Woolworths
Parramatta, NSW
11.2016 - Current
- Maintained shop floor by restocking low inventory and cleaning any mess to ensure a satisfied customer experience.
- Maintained accurate records of damaged and misplaced products to ensure optimal product display.
- Effectively managed new stock deliveries and maintained accurate inventory records in the preparation room.
- Cleaned preparation room and any used equipment, and organized them appropriately.
- Assumed leadership responsibilities during the manager's and assistant managers' absence.
- Closed the shop at the end of trading hours.
Regular Employee
McDonalds
Chatswood, NSW
02.2012 - 02.2013
- Collaborated in a team setting to efficiently manage high volumes of customer orders.
- Demonstrated versatility through performing various roles including ingredient preparation, order fulfillment, cleaning, and waste management.
- Managed store opening and inventory management including receiving new stock.
- Performed closing duties, including cleaning and securing the store.
Education
High School Diploma -
Ryde Secondary College
Sydney, NSW10-2014
Skills
- Display proper etiquette towards customers and team
- Time management
- Decisive, calm and collective
- Learn new skills in short amount of time
- Customer engagement
- Appropriate approach to certain instances such as an argument, disgruntled customer or danger
- Disengage danger and disgruntled customers
- Directing danger away from customers and team
- Understand personal safety and safety of others
Languages
Korean
Native/ Bilingual
Certification
- barista certificate
Accomplishments
- Highschool sports awards
- Academics awards in highschool
- best employee of the month
Timeline
Retail Employee
Woolworths
11.2016 - Current
Regular Employee
McDonalds
02.2012 - 02.2013
High School Diploma -
Ryde Secondary College
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