Timothy Richards
Lake Coogee
Summary
Dynamic Venue Manager with a proven track record at Social Grounds Hospitality, excelling in operational and budget management. Expert in fostering exceptional customer experiences and ensuring compliance with health and safety standards. Skilled in staff training and implementing effective sales strategies, driving increased revenue and profit with team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Venue Manager
Social Grounds Hospitality
Rottnest Island
08.2022 - 05.2025
- Managed all aspects of the venue's operations, including staffing, scheduling, budgeting, equipment purchasing, and inventory management.
- Ensured exceptional customer service with efficient equipment hire.
- Managed Chippies - our onsite Fish and Chips food truck.
- Managed the bar operations, including menu creation and stock control.
- Implemented and maintained health, safety, and environmental policies and procedures.
- Implemented control measures and conducted staff training for Liquor and Gaming Legislation and compliance.
- Created and implemented social media marketing strategy in liaison with Sales and Marketing Manager.
- Provide strategic input and recommendations to the senior management team.
- Responsible for Budget and Forecasting for each Financial year.
- Prepared Monthly Reports and Analysis to major stakeholders and managing Director.
- Fostered a positive, collaborative, and productive work culture among the venue team.
Venue Manager
Azalia Cove Pty Ltd
Perth
03.2019 - 02.2022
- Managed all aspects of the venue's operations, including staffing, training, scheduling, budgeting, stock purchasing, and inventory management.
- Ensured exceptional customer service, facilitating unforgettable experiences
- Forged strong relationships with food and beverage suppliers and representatives
- Managed the bar operations, including menu creation and stock control
- Implement and maintain health, safety, and environmental policies and procedures
- Oversaw and implemented sales and marketing strategies for the venue
Bar and Restaurant Manager
The Moon Cafe
Northbridge
07.2014 - 03.2018
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
Education
University Bridging Course -
Edith Cowan University
Perth, WA07-2008
High School Diploma -
Bunbury Catholic College
Bunbury, WA09-2007
Some College (No Degree) - Communications Degree 2010-2012
Edith Cowan University
Perth, WASkills
- Venue Management
- Operational Management
- Budget Management
- Inventory Management
- Elite Customer Service
- Staff Training
- Health and Safety Compliance
- Environmental Compliance
- Sales and Marketing
Affiliations
- Sports - golf, swimming, field hockey
- Home Improvement and Gardening
- Community Involvement
- Research and Current Affairs
- Travel
Accomplishments
- Exceeded forecasted sales and profit by more than 10% in first year of operations at RIGC Clubhouse
- Coordinated the Highest Golf Event Fundraiser for Cancer Council in Regional Australia in 2023 and 2024 at RIGC Clubhouse
- Men's Fairest and Best for Towns South Hockey Club
Certification
- Food Handling and Safety Supervisor Certification
- Responsible Service of Alcohol Certification
- Approved Manager Certification
- Senior First Aid Officer
- National Police Clearance
Languages
English
Professional
References
Graeme Dick
Managing Director
Social Grounds Hospitality
+61 428 428 223
graeme@socialgroundshg.com
.
Jeremy Knordkamp
General Manager
RIGC Clubhouse and The Lodge Wadjemup
+61 415 182 167
jeremyknordkamp@thelodgewadjemup.com
.
Darren Mchugh
Owner Operator of Ficus Restaurant and Bar
+61 478 103 777
Timeline
Venue Manager
Social Grounds Hospitality
08.2022 - 05.2025
Venue Manager
Azalia Cove Pty Ltd
03.2019 - 02.2022
Bar and Restaurant Manager
The Moon Cafe
07.2014 - 03.2018
University Bridging Course -
Edith Cowan University
High School Diploma -
Bunbury Catholic College
Some College (No Degree) - Communications Degree 2010-2012
Edith Cowan University
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