TIMOTHY SEBASTIAN WARD
Perth,WA
Summary
Results-driven Account Manager with expertise in lead qualification and account management. Managed client onboarding, order processing, and inquiries to foster strong relationships. Developed strategic sales initiatives based on industry insights to enhance competitive positioning.
Overview
6
6
years of post-secondary education
2027
2027
years of professional experience
Work History
Business Sales Consultant
TSA GROUP
West Perth, WA
07.2025 - Current
- Qualified leads through inbound and outbound sales calls.
- Outlined product features and pricing to prospective clients, enhancing their understanding and interest.
- Handled objections using clear, professional sales conversations.
- Built strong customer relationships across TSA Group client accounts.
- Managed customer accounts, including onboarding new customers, processing orders, handling billing inquiries, resolving complaints and maintaining records of customer interactions.
- Executed innovative tactics to drive sales performance and engage clients effectively.
- Maintained up-to-date knowledge of industry trends to inform sales strategies and improve competitive positioning.
- Developed effective training programs for new hires on sales techniques and procedures.
Co-founder
Beast-Mode Gaming
Prince George, British Columbia
- Skills and responsibilities:
- Managed social media accounts for brand visibility
- Running 50+ participant tournaments
- Coordinated all aspects of event organization including logistics and scheduling – including scheduling, venue hire, set-up and pack-up
- Organized and facilitated tournaments with over 50 participants
- Transformed personal passion into a professional development initiative
- Coordinated event logistics with venue staff and client teams to ensure seamless execution.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Supported registration check-in and attendee questions.
- Created detailed reports on event planning progress, timelines, budgets, and other critical information to inform stakeholders.
- Delivered on-site assistance during the event and addressed issues.
- Facilitated communication between vendors and suppliers before, during, and after the event to resolve issues promptly.
- Social media management
- Inter-organization communication and marketing
Courtesy Clerk
Real Canadian Superstore
Prince George, British Columbia
- Skills and responsibilities:
- Moved and organized trolleys throughout the store for efficient stocking.
- Checked prices on shelves to ensure accuracy for customer satisfaction.
- Assisted customers with price questions on the retail floor.
- Processed returns and exchanges following established procedures.
- Price checking
- Stock – including: stocking shelves, checking labels, receiving inventory
- Checked shelf prices against store signs and pricing records.
- Updated price tags across aisles using handheld pricing tools.
- Greeted customers upon entering the store and ascertained their needs.
- Cleaning – floors, spills, dusting, vacuuming, etc.
Education
Dogwood Graduate Certificate -
Prince George Secondary School
Prince George, British Columbia 06.2012 - 01.2018
Skills
- Lead qualification
- Account management
- Sales onboarding
- Order processing
- Customer onboarding
- Sales negotiation
- CRM systems
- Sales strategy
- Customer relationship management
- Objection handling
- Event coordination
- Social media management
- Employee training
- Cross-selling strategies
- Closing deals
- Lead generation
- Business development
Personal Information
- Date of Birth: 2000-03-12
- Availability: Monday: All day, Tuesday: All day, Wednesday: All day, Thursday: All day, Friday: All day, Saturday: All day, Sunday: All day, Public Holidays: All day
Timeline
Business Sales Consultant
TSA GROUP
07.2025 - Current
Dogwood Graduate Certificate -
Prince George Secondary School
06.2012 - 01.2018
Co-founder
Beast-Mode Gaming
Courtesy Clerk
Real Canadian Superstore