Timothy Thompson
St Albans,VIC
Summary
Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
24
24
years of professional experience
Work History
Operations Manager- Building Management
CCM Facilities and Management
Rowville, Vic
03.2024 - 10.2024
- Ensured that all safety regulations were strictly followed by all staff and contractors.
- Managed, supervised and coordinated the work of maintenance personnel in a building.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Trained personnel in proper use of tools, equipment and safety practices.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Responded quickly to tenant requests for service and repair issues.
- Coordinated activities between multiple departments within the organization.
Warehouse Logistics Manager
IRS International PTY LTD
Laverton North, Vic
03.2016 - 03.2024
- Maintained records of all incoming shipments for tracking purposes.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Provided training programs for new employees on proper use of equipment, storage techniques, and safety protocols.
- Implemented and planned warehouse safety and security programs and activities.
- Supervised a team of warehouse personnel to ensure quality standards were met.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Ensured compliance with applicable laws and regulations regarding workplace safety and security.
- Created reports on stock movement trends to identify areas for improvement in supply chain processes.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Developed and implemented warehouse policies and procedures to improve efficiency, accuracy, and safety.
Senior Mathematics Teacher
Teacher's Direct Agency
Melbourne, Vic
04.2013 - 03.2016
- Prepared, administered and graded assignments and examinations.
- Assessed student progress with course material through routine quizzes, final examinations, and standardized assessments.
- Documented student assignments, attendance, and test scores in online reporting systems.
- Taught various kinds of math at standard, remedial and advanced levels.
- Talked with students needing extra attention and made plans to assist with problems.
- Differentiated instruction for students with wide range of skill and interest levels.
Centre Manager
Belgravia Leisure
Coburg, Vic
01.2011 - 03.2013
- Conducted regular staff meetings to ensure all personnel were properly trained on policies and procedures.
- Conducted regular facility inspections to ensure safety and maintenance standards were met.
- Recruited new employees by conducting interviews and orientations for new hires.
- Maintained accurate records of employee attendance, payroll information and other administrative tasks related to personnel management.
- Managed inventory control, ensuring adequate supplies while minimizing waste.
- Resolved conflicts between customers and staff members in a professional manner.
- Administered payroll and benefits for centre staff, ensuring accuracy and compliance.
- Led customer service initiatives, improving satisfaction rates and resolving issues promptly.
- Established customer service standards for the centre and monitored performance of staff against those standards.
Duty Manager/Call Center Customer Service Representative
Hume City Council
Melbourne, Vic
01.2001 - 01.2011
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Education
Diploma of Education - Education
Australian Catholic University
Melbourne, VIC11-2013
Bachelor of Commerce - Commerce
La Trobe University
Melbourne, VIC11-2005
Skills
- Production
- Marketing
- Performance reporting
- Incidents management
- Performance monitoring
- Health and safety compliance
References
- Drew Hildebrandt, Brimbank City Council Centre Manager 04127454661
- Andrew Hicks, CCM Facilies/IRS Commercial Manager 0401057100
- Mitchel Owen, DenniS Cricket Club President 0431489149
- Amanda May, Hume City Council Customer Service Co-ordinator 0411058501
Timeline
Operations Manager- Building Management
CCM Facilities and Management
03.2024 - 10.2024
Warehouse Logistics Manager
IRS International PTY LTD
03.2016 - 03.2024
Senior Mathematics Teacher
Teacher's Direct Agency
04.2013 - 03.2016
Centre Manager
Belgravia Leisure
01.2011 - 03.2013
Duty Manager/Call Center Customer Service Representative
Hume City Council
01.2001 - 01.2011
Diploma of Education - Education
Australian Catholic University
Bachelor of Commerce - Commerce
La Trobe University
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