Overview
Work History
Summary
Skills
Timeline
References
Generic

Timothy Treveil

OAK PARK,VIC

Overview

10
10
years of professional experience

Work History

Senior Credit Consultant

National Australia Bank
Melbourne, VIC
11.2018 - Current
  • Analyzed customer financial statements to determine appropriate lending terms and conditions.
  • Participated in meetings with senior management personnel to discuss strategies for improving the quality of service provided by Credit Consultants.
  • Provided credit advice and support to customers in a timely manner.
  • Developed training materials to help new Credit Consultants understand the organization's policies and procedures.
  • Determined credit approval based on financial standing, credit records and payment history.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.

Credit Assessment Phone Team

National Australia Bank
Melbourne, VIC
06.2015 - 11.2018
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Skills

  • Financial analysis
  • Credit assessment
  • Customer service
  • Regulatory compliance
  • Risk assessment
  • Data analysis

Timeline

Senior Credit Consultant

National Australia Bank
11.2018 - Current

Credit Assessment Phone Team

National Australia Bank
06.2015 - 11.2018

References

References available upon request.
Timothy Treveil