TIMOTHY VAN ROOYEN
Morphett Vale,SA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Workshop Controller
Cornes Toyota
02.2024 - Current
- Developed comprehensive training programs for new employees, improving overall workforce skill levels.
- Championed the use of advanced diagnostic equipment to accurately identify faults leading to higher first-time fix rates.
- Optimized inventory management, minimizing stock shortages and reducing procurement costs.
- Managed a team of technicians, ensuring proper task delegation and adherence to safety protocols.
- Maintained high-quality work standards by enforcing strict quality control measures and regular staff training.
- Collaborated with sales representatives to provide accurate estimates and timelines for vehicle repairs.
- Provided exceptional customer service by promptly addressing concerns and ensuring timely communication updates on repair progress.
- Enhanced workshop efficiency by implementing effective scheduling and resource allocation strategies.
- Boosted workshop revenue through upselling additional services such as detailing or preventative maintenance packages.
Technical Advisor
Cornes Toyota
09.2021 - Current
- Certified Toyota GR specialist, Diagnostic training completed, Certified Hybrid technician
Mobile Mechanic
Tesla Australia
09.2023 - 02.2024
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
Technical Advisor
Noble Toyota
06.2021 - 09.2021
- Certified Toyota GR specialist
Toyota Pro Technician
Noble Toyota
03.2018 - 01.2021
- Certified Toyota GR specialist
1st year Apprentice Motor Mechanic
Noble Toyota
08.2017 - 03.2018
- Certified Toyota GR specialist
Automotive Service Advisor
McCarthy Toyota
01.2017 - 02.2017
- Advise customers on available parts and service options, Interpret customer concerns for the auto mechanic, Maintenance schedule services, Handle administrative aspects
Education
NATIONAL SENIOR CERTIFICATION - 2014 -
NTEK (PTY) LTD – 2015 -
Skills
- ENGINE REBUILDS
- DIAGNOSTIC SCREENING
- DRIVE TRAIN KNOWLEDGE
- ENGINE MODIFICATIONS
- EFI KNOWLEDGE
- ECU KNOWLEDNAT
Certification
TRADESPERSON’S CERTIFICATE: MVTC166657
Accomplishments
- Rebuild and modifications on vehicles
- Certified Toyota GR specialist
- Certified Toyota Engine specialist
- Certified Toyota Chassis specialist
- Toyota qualified master technician
Timeline
Workshop Controller
Cornes Toyota
02.2024 - Current
Mobile Mechanic
Tesla Australia
09.2023 - 02.2024
Technical Advisor
Cornes Toyota
09.2021 - Current
Technical Advisor
Noble Toyota
06.2021 - 09.2021
Toyota Pro Technician
Noble Toyota
03.2018 - 01.2021
1st year Apprentice Motor Mechanic
Noble Toyota
08.2017 - 03.2018
Automotive Service Advisor
McCarthy Toyota
01.2017 - 02.2017
NATIONAL SENIOR CERTIFICATION - 2014 -
NTEK (PTY) LTD – 2015 -
TRADESPERSON’S CERTIFICATE: MVTC166657
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