Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Yong

Burwood East

Summary

A detail-oriented, solution-driven individual pursing a Degree in Finance, skilled in hands-on ability and data analysis. An excellent team player with demonstrated attention to detail and an ability to work in a self-directed manner. A fast-learning ability and high working efficiency recognized by former colleagues. Able to excel under pressure and equipped with excellent communication and collaborative team abilities. Seeking a challenging and rewarding position to devote my entire energy, passion and intelligence.

Overview

4
4
years of professional experience

Work History

Global Property Guest Services

Grand Hyatt Melbourne
11.2022 - Current
  • Assisted clients with customer service and information requests by liaising with hotels via Administrative Messages, e-mail, fax or telephone. Respond to clients within 24 hours.
  • Provided high quality reservations related services via phone, email or other communication methods to potential Hyatt clients
  • Established a professional, efficient, helpful and friendly image in every brand contact with Hyatt customers and hotels
  • Applied telephone sales techniques on all calls in accordance with Hyatt’s quality assurance standards to maximize hotel revenues and customer satisfaction

Bookkeeper

BCI Corporation PTY LTD
10.2021 - 04.2022
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Maintained and processed invoices, deposits and money logs.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
  • Accounts payable - supplier invoices entered into Xero and payments.
  • Accounts receivable - customer invoices entered into Xero and follow up payments
  • Performed daily and Weekly bank reconciliation for accounts

Office Assistant

Sivli Sdn Bhd
10.2019 - 03.2020
  • Interacted with customers by phone, email or in-person to provide information.
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Executed record filing system to improve document organization and management.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
  • Supported staff on special assignments and ad hoc projects.
  • Edited documents to keep company materials free of grammar errors.

Education

Bachelor of Commerce - Finance

Deakin University
Melbourne
07.2021

Diploma of Commerce -

Deakin College
Melbourne
2018

Foundation Program (Standard) -

Deakin College
Melbourne
2017

GCE O Level -

Chung Hwa Middle School
Brunei
2015

Skills

  • Excellent written and verbal communication skills
  • Competent and comfortable with Microsoft Office
  • Excellent time management skills
  • Analytical and numerical skills
  • Precision and Accuracy
  • Multi-tasking
  • Ability to work independently or as part of the team
  • Critical Thinking

Timeline

Global Property Guest Services

Grand Hyatt Melbourne
11.2022 - Current

Bookkeeper

BCI Corporation PTY LTD
10.2021 - 04.2022

Office Assistant

Sivli Sdn Bhd
10.2019 - 03.2020

Bachelor of Commerce - Finance

Deakin University

Diploma of Commerce -

Deakin College

Foundation Program (Standard) -

Deakin College

GCE O Level -

Chung Hwa Middle School

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Timothy Yong