TIMOTHY ZHAO
DONVALE,Australia
Summary
Bilingual, adaptable professional pursuing double degrees in Information Technology and Media Communication. Demonstrates strong customer service and empathy through diverse retail and digital marketing roles. Known for effective teamwork, time management, and a proactive approach, consistently delivering results aligned with brand values and market trends.
Overview
3
3
years of professional experience
Work History
Accounts Assistant
SAL
cheltenham, VIC
08.2025 - 02.2026
- Processed invoices and expenses, facilitating timely account reconciliation.
- Supported daily accounting tasks, ensuring accuracy of financial records.
- Processed customer refunds accurately and efficiently.
- Validated refund eligibility and completeness through thorough documentation review.
MARKETING INTERN
Qihoo 360 Technology Co. Ltd.
Beijing, China
06.2025 - 08.2025
- Assisted in developing engaging content for social media campaigns, enhancing audience interaction and brand visibility.
- Collaborated with team members on social media content strategies.
- Assisted in developing marketing materials for online campaigns.
- Conducted market research to identify consumer trends and preferences, informing strategic marketing decisions.
- Supported event planning by coordinating logistics and outreach efforts.
PRODUCT OPERATIONS SPECIALIST INTERN
Alibaba
北京, China
06.2025 - 07.2025
- Coordinated product launches with cross-functional teams, ensuring timely execution and alignment on key milestones.
- Facilitated product launches by collaborating with multiple teams to ensure project alignment.
- Analyzed product performance data to identify improvement opportunities.
- Managed inventory levels with Alibaba's tracking systems, maintaining supply continuity and supporting demand fulfillment.
- Oversaw inventory levels by utilizing Alibaba's stock management systems to track supplies.
SALES INTERN
Digital China (神州数码)
Beijing, China
05.2025 - 06.2025
- Conducted market research to identify potential clients and trends.
- Coordinated client and sales representative communication to enhance service delivery.
- Assisted sales team with customer inquiries and product information.
- Prepared sales presentations and promotional materials to support team objectives.
- Collaborated with marketing to create promotional materials for campaigns.
GENERAL LABOURER (CONSTRUCTION)
Melbourne, Australia
01.2024 - 04.2024
- Operated heavy machinery to assist with site preparation and material handling.
- Assisted in loading and unloading materials from trucks and storage areas efficiently.
- Followed safety protocols to ensure a secure working environment for all team members.
- Ensured clean and organized work areas to promote safety and efficiency.
LOGISTICS ASSISTANT (COLD CHAIN)
V fresh Foresthill
Melbourne, Australia
06.2023 - 08.2023
- Coordinated shipping schedules to achieve timely deliveries and optimize inventory management.
- Coordinated shipments and deliveries to maintain operational flow.
- Managed inventory tracking and restocking to ensure product availability.
- Received and inspected incoming shipments to maintain quality standards.
- Assisted in processing orders and maintaining accurate records.
HOLIDAY CASUAL
Ichi Sushi The Pines
Melbourne, Australia
11.2022 - 03.2023
- Prepared and sold high-quality sushi, ensuring customer satisfaction in a fast-paced environment.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Media Communication & Bachelor of Information Technology - Software Development
MONASH UNIVERSITY
Melbourne, Australia06-2026
Year 9 to 12 -
WAVERLEY CHRISTIAN COLLEGE
Melbourne, Australia02-2021
year 7 to year 8 -
SHIDA MIDDLE SCHOOL
Beijing, China02-2016
year 1 to year 6 -
PEKING UNIVERSITY ELEMENTARY SCHOOL
Beijing, China12-2014
Skills
- Accounts Reconciliation
- Data Entry
- Microsoft Excel
- Spreadsheet Management
- Accounting Software
- Report Generation
- Customer Support
- Client Communication
- File Management
- Task Prioritization
- HTML
- HTML/CSS
- JavaScript
- Git
- Trello
- Figma
- Communication Skills
- Detail-oriented
- Time Management
- Adaptability
- Verbal Communication
- Written Communication
- Proactive Problem Solving
Driver License
Green p, 2 years
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Accounts Assistant
SAL
08.2025 - 02.2026
MARKETING INTERN
Qihoo 360 Technology Co. Ltd.
06.2025 - 08.2025
PRODUCT OPERATIONS SPECIALIST INTERN
Alibaba
06.2025 - 07.2025
SALES INTERN
Digital China (神州数码)
05.2025 - 06.2025
GENERAL LABOURER (CONSTRUCTION)
01.2024 - 04.2024
LOGISTICS ASSISTANT (COLD CHAIN)
V fresh Foresthill
06.2023 - 08.2023
HOLIDAY CASUAL
Ichi Sushi The Pines
11.2022 - 03.2023
Bachelor of Media Communication & Bachelor of Information Technology - Software Development
MONASH UNIVERSITY
Year 9 to 12 -
WAVERLEY CHRISTIAN COLLEGE
year 7 to year 8 -
SHIDA MIDDLE SCHOOL
year 1 to year 6 -
PEKING UNIVERSITY ELEMENTARY SCHOOL