Tina Abrahams
Leppington,Australia
Summary
I am a hard working, honest individual. I am able to work well both in a team environment as well as using own initiative. I use a direct approach to work ethics, creative input and friendly, professional manner, which are some of the skills I have to offer in both a stabilized work environment as well as under pressure.
Overview
11
11
years of professional experience
Work History
Client Executive/Case Manager
Jaguar Land Rover
, NSW
11.2023 - Current
- Responded promptly to customer inquiries, providing accurate information in a timely manner.
- Ensured clients received the highest level of service by addressing their needs quickly and efficiently.
- Handle Inbound and outbound contacts through multiple channels
- Liaise with allocated retailers to resolve customer concerns
Financial Advisor
Wedfin
Cape Town, South Africa
01.2022 - 05.2023
- Retirement Planning
- Investment Management
- Wealth Advisory
- Risk Assurance
- Succession Planning
- Short term Risk
Personal Financial Advisor
Old Mutual
Cape Town, South Africa
04.2020 - 01.2022
- Commercial Short Term Insurance
- Investment Planning
- Personal Short Term Insurance
- Pre-Retirement Planning
- Risk (Death, Disability and Impairment)
- Savings
Administration/Personal Assistant
Leo Tiles
Cape Town, South Africa
08.2018 - 11.2019
- Supervise Staff, Implement procedures, Maintain administrative systems, Worked closely with CEO, Sales Executive, Manage Office
Senior Customer Service Representative
Ooredoo
Doha, Qatar
08.2013 - 10.2014
- Retained Individual and Business Customers, Mobile Number Portability, Data Entry and Report Updating, Welcomed New Customers
Education
Class of Business -
Milpark
01-2020
Certificate in Mobile Services -
Ooredoo
01-2013
National Senior Certificate -
Monument Park
01.2009
Skills
- Customer Service
- Retirement Planning
- Computer Literacy
- Compliance Management
- Wealth Advisory
- Personal Financial Advisory
- Data Entry
- Risk Assurance
- Case management
- Sales proficiency
Timeline
Client Executive/Case Manager
Jaguar Land Rover
11.2023 - Current
Financial Advisor
Wedfin
01.2022 - 05.2023
Personal Financial Advisor
Old Mutual
04.2020 - 01.2022
Administration/Personal Assistant
Leo Tiles
08.2018 - 11.2019
Senior Customer Service Representative
Ooredoo
08.2013 - 10.2014
Class of Business -
Milpark
Certificate in Mobile Services -
Ooredoo
National Senior Certificate -
Monument Park