- Reading
- Gardening
- Food Tourism
- Wine Tasting
- I enjoy cooking for friends and family gatherings
- Road Trips
- Cooking
Tina Cassady
Bundaberg,QLD
Summary
Professional financial services worker with strong background in cash handling, transaction management, and customer service. Known for teamwork, reliability, and adaptability in fast-paced environments. Skilled in maintaining accuracy, ensuring security, and delivering excellent service while meeting organizational goals. Dependable and versatile, focused on achieving results through collaboration and efficiency.
Prepared to start a new career and make meaningful contributions with commitment and drive.
Overview
20
20
years of professional experience
Work History
Retail Assistant
Dan Murphys - Part Of The Woolworths Group
12.2025 - Current
- Assist customers in product selection and provided tailored recommendations to enhance shopping experience.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Enhanced store security by monitoring for potential theft and promptly reporting suspicious activity.
- Streamlined checkout process, reducing wait times for customers.
- Managed cash register operations to ensure accurate financial transactions.
Cash Officer /Grocery Team Leader
IGA Supermarket
09.2006 - 12.2025
- Managed daily cash transactions, ensuring accuracy and compliance with company policies.
- Reconciled cash registers at end of shifts, identifying discrepancies and implementing corrective actions.
- Monitored inventory levels and coordinated with management to reorder supplies as needed.
- Day to day invoicing and scanning
- Oversaw cash management operations.
- Addressed client concerns with empathy, providing solutions that enhanced overall satisfaction levels.
- Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
- Upheld strict record-keeping standards, meticulously documenting all transactions and maintaining a clean audit trail.
- Helped out with store management in day to day operations
- Oversaw grocery staff and organisation of rostering
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Developed training materials to improve new employee onboarding and ongoing skill development programs.
- Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
- Answering phone
- Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Education
No Degree -
Robinvale High School
Robinvale, VICSkills
- Professionalism and ethics
- Cash handling expertise
- Data entry efficiency
- Sales and Cross-selling
- Cash counting accuracy
- Transaction processing speed
- Teamwork
- Customer service
- Problem-solving
- Multitasking
- Organizational skills
- Effective communication
- Decision-making
- Team building leadership
Interests
Timeline
Retail Assistant
Dan Murphys - Part Of The Woolworths Group
12.2025 - Current
Cash Officer /Grocery Team Leader
IGA Supermarket
09.2006 - 12.2025
No Degree -
Robinvale High School