Tina Chalabian
Manly,NSW
Summary
A highly organised and results-driven professional with 15+ years of experience in change management, project coordination, office operations, executive support, and client relationship management. Proven ability to successfully manage complex projects, lead change initiatives, and deliver exceptional outcomes in diverse environments. Adept at stakeholder engagement, logistics, communications, and problem-solving. Seeking a challenging role where I can leverage my skills and experience to contribute to organisational success.
Overview
33
33
years of professional experience
Work History
Change Manager
MoveCorp Consulting Group
09.2017 - 01.2025
- Led change management strategies for workplace transformation projects, including relocations, process improvements, and stakeholder engagement initiatives.
- Oversaw all aspects of major office relocations, logistics for churns and restacks, locker reconfigurations, and staff churns, ensuring minimal disruption and seamless transitions.
- Developed and implemented communication strategies, from planning and development (including target audience identification and objectives setting), to content creation and distribution.
- Managed end-to-end planning and execution of complex projects, consistently meeting timelines, budgets, and objectives.
- Notable Client Engagements:
- Consolidation of Victoria University campuses into a vertical campus.
- AEMO and Energy Co partnership integration and relocation.
- Office relocation and cultural integration post-acquisition for Alexion by AstraZeneca.
- Deloitte's storage reduction and relocation to QQT.
- DPHI & PWC locker, team storage restack, and staff churn projects.
- BNP Paribas end-to-end change management and churn management.
- Provided coaching and training sessions on how to effectively manage change within the organization.
- Worked closely with external vendors and consultants when necessary in order to provide additional expertise or resources needed for successful execution of projects.
- Built relationships with internal departments such as HR, IT, and Operations in order to ensure proper alignment between business objectives and technology solutions.
Change & Learning Manager/Instructor
Sydney Design School
02.2015 - 11.2019
- Developed and delivered engaging curriculum focused on the elements and principles of residential design, including technical drawing, bathroom design, kitchen design, living room design, and lighting design
- Shared industry experience with students, ranging from recent graduates to career changers, contributing to their development as residential designers
- Fostered a creative and collaborative learning environment that empowered students to explore and refine their design skills
Office Manager/Executive Support
The Yellow Room Interior Design Studio
03.2003 - 05.2015
- Managed front-of-house operations, including greeting clients, managing calls and emails, and maintaining a professional reception area
- Provided comprehensive administrative support, including managing physical and digital files, scheduling appointments, and travel, preparing correspondence and reports, and managing office supplies
- Managed human resources functions, such as onboarding new employees, maintaining employee records, and coordinating team events
- Managed visual merchandising for the studio
- Oversaw online store marketing, including e-commerce management and digital marketing initiatives
- Coordinated projects and assisted with marketing and event planning
Home Claims, Sales & Policy Services
AAMI Insurance
01.1998 - 01.2003
- Advised customers on home insurance products, achieving sales targets through strong product knowledge and tailored recommendations
- Processed and managed home claims, ensuring customer satisfaction through efficient handling and clear communication
- Reviewed and assessed new and renewing policy applications, collaborating with underwriters to mitigate risks and ensure compliance
Retail Sales Assistant
Millers Pharmacy, Roseville & Portman’s, North Sydney Greenwood
01.1992 - 01.1998
- Provided exceptional customer service, assisted with sales, managed inventory, and maintained a clean and organised retail environment
Education
Adobe Indesign -
City Desktop Training
Sydney, NSW, AustraliaBachelor’s degree - Applied Business (Management)
La Trobe University
Diploma - Interior Design
Sydney Design School
Sydney, NSW, AustraliaHigh School Diploma - HSC
Queenwood
Sydney, NSW, AustraliaSkills
- Change Management
- Project Management
- Stakeholder Engagement
- Effective Written Communication
- Strong Verbal Communication
- Logistics Management
- Workplace Solutions
- Client Relationship Management
- Event Planning
- Digital Marketing Expertise
- E-Commerce Strategy Development
- Microsoft Office Suite
- Digital collaboration tools
- Visual merchandising
- Human Resources
- Customer service
Volunteer Experience
Store Assistant, Australian Red Cross, 01/01/24, Current, A voluntary position with responsibility supporting the Store Manager in the efficient and effective running of the shop., The role involves customer service, handling money, sorting, labelling, serving customers and counting takings.
Languages
English
Professional
Armenian
Professional
Timeline
Change Manager
MoveCorp Consulting Group
09.2017 - 01.2025
Change & Learning Manager/Instructor
Sydney Design School
02.2015 - 11.2019
Office Manager/Executive Support
The Yellow Room Interior Design Studio
03.2003 - 05.2015
Home Claims, Sales & Policy Services
AAMI Insurance
01.1998 - 01.2003
Retail Sales Assistant
Millers Pharmacy, Roseville & Portman’s, North Sydney Greenwood
01.1992 - 01.1998
Adobe Indesign -
City Desktop Training
Bachelor’s degree - Applied Business (Management)
La Trobe University
Diploma - Interior Design
Sydney Design School
High School Diploma - HSC
Queenwood
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