Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tina Chen

Melbourne,VIC
Tina Chen

Summary

My name is Tina, I’m 23 years old, studying at bachelor of Visual Communications Design. I’m a citizen who are driven by a passion for fostering learning and development, I leveraged my problem-solving skills and empathy at Unitop to enhance student confidence and academic performance. Specializing in peer tutoring and study skills, I consistently improved customer experiences at UNIQLO, demonstrating exceptional communication and innovative service solutions.

Overview

4
years of professional experience

Work History

Unitop

Tutor
07.2023 - 06.2024

Job overview

  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

My Chemist

Retail Sales Associate
05.2020 - 09.2022

Job overview

Improved product quality by developing and refining chemical processes and procedures. Managed and conducted tests to meet set standards and specifications. Maintained a tidy laboratory and ensured adequate supplies to save time and costs, boosting efficiency.

UNIQLO

Sales Assistant
06.2020 - 03.2021

Job overview

ChatGPT

Managed customer inquiries, issues, and returns professionally to ensure positive experiences. Accurately processed transactions with a focus on excellent customer service. Boosted sales through building strong customer relationships and delivering exceptional service. Assisted customers in finding products and checked inventory across multiple store locations.


Education

Deakin University
Melbourne, VIC

Bachelor Of Design from Design And Visual Communications
10.2023

Skills

  • Problem-solving skills
  • Patience and Empathy
  • Team Collaboration
  • Creativity and Innovation
  • Verbal and written communication
  • Organization and preparation
  • Adaptable nature
  • Confidence building
  • Peer Tutoring
  • Student Motivation
  • Study Skills
  • Skills Development

Timeline

Tutor

Unitop
07.2023 - 06.2024

Sales Assistant

UNIQLO
06.2020 - 03.2021

Retail Sales Associate

My Chemist
05.2020 - 09.2022

Deakin University

Bachelor Of Design from Design And Visual Communications
Tina Chen