Summary
Overview
Work History
Education
Skills
References
Timeline
AssistantManager
Tina Dang

Tina Dang

Laverton,VIC

Summary

Experienced sales advisor with 4+ years of experience working with both small and large corporations; with additional skills in meeting KPIs, and managing a corporate social media page. Highly organised, self-motivated, and proficient with computers. Bachelor's degree in Marketing.

Overview

5
5
years of professional experience

Work History

Keyholder and Social Media Assistant

Wild Retail Group
01.2018 - 02.2019
  • Managed the company's Facebook page with over 14k followers
  • Increased customer engagement through social media.
  • Monitored and restricted access to keys to maintain store security.

Sales Advisor

H&M Hennes & Mauritz
08.2019 - 04.2022
  • Taking the initiative to boost sales by enhancing product presentations and maintaining the store's visual appeal
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs
  • Listened to customer details and offered matching solutions to meet wide range of requirements.

Warehouse Associate

Lululemon
10.2022 - Current
  • Accepted and verified customer eCommerce returns.
  • Conducted inspections and audits to check quality and verify inventory levels.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.


Education

Bachelor's Degree - Business (Marketing)

Royal Melbourne Institute of Tech
Melbourne, VIC
12.2021

Certificate - Digital Marketing

Google Digital Garage
2022

Certificate III - Business Administration And Management

College Australia
10.2023

Skills

  • Managing Customer Needs
  • Content Management
  • Verbal and Written Communication
  • Ability to prioritise and manage multiple tasks and deadlines
  • Interpersonal Communication
  • Returns and Refunds

References

Leah Mak

Value Added Services (VAS) Operations Supervisor

T: 0430 440 381

E: lmak@lululemon.com


Jenny Huynh

Department Manager at H&M Werribee

T: 0450 490 010

E: jenny.huynh@store.hm.com

Timeline

Warehouse Associate

Lululemon
10.2022 - Current

Sales Advisor

H&M Hennes & Mauritz
08.2019 - 04.2022

Keyholder and Social Media Assistant

Wild Retail Group
01.2018 - 02.2019

Bachelor's Degree - Business (Marketing)

Royal Melbourne Institute of Tech

Certificate - Digital Marketing

Google Digital Garage

Certificate III - Business Administration And Management

College Australia

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Tina Dang