Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Dennis

Sydney,Australia

Summary

Possesses strong customer service, communication, and interpersonal skills. Proven track record of creating a welcoming atmosphere and providing high-quality service to customers. Skilled in the preparation, presentation, and sale of specialty coffee drinks, pastries, and other cafe items. I am a dedicated individual whom provides customers with satisfaction in the services provided. I am a hardworking employee who is highly motivated to enhance my skills further and am resourceful within a new environment. I am a reliable worker who adheres to communication being essential and am ready to apply my knowledge and skills to any task.


Overview

4
4
years of professional experience
1
1
Certification

Work History

CLUB ATTENDENT

Gosford RSL
04.2024 - Current
  • Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
  • Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept customers happy with presentable alcoholic beverages and provided adequate customer service skills.

BARISTA

Michel's Patisserie
06.2022 - 02.2024
  • Operated cash registers and handled cash and card transactions
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Had a 'can do attitude' and displayed great customer service skills
  • Showed initiative with being able to close independently with other junior closers e.g
  • Closing and cleaning the coffee machine
  • Stocked refrigerators, shelves and other areas with necessary items on a regular basis
  • Provided friendly and efficient service to customers while taking orders and making recommendations

CREW MEMBER

McDonald's
02.2021 - 05.2022
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints
  • Maintained an organized work area to ensure efficient operations
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Followed health department regulations for handling food products properly
  • Strictly adhered to all sanitization protocols to maintain a safe environment for staff and customers alike
  • Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques

Education

HIGH SCHOOL DIPLOMA -

St Joseph's Catholic College

BACHELOR OF DIETETICS AND NUTRITION -

University of Newcastle
12.2028

Skills

  • Beverage and Coffee Preparation
  • Cash Handling
  • Team Leadership
  • Safe Food Handling Practices
  • Team Player
  • Safe Food Handling
  • Time management
  • Customer service
  • Decision-making
  • Reliability
  • Cleaning procedures
  • Food and beverage service

Certification

  • Responsible Conduct of Gambling
  • First Aid
  • Responsible Service of Alcohol
  • Barista Course

Timeline

CLUB ATTENDENT

Gosford RSL
04.2024 - Current

BARISTA

Michel's Patisserie
06.2022 - 02.2024

CREW MEMBER

McDonald's
02.2021 - 05.2022

HIGH SCHOOL DIPLOMA -

St Joseph's Catholic College

BACHELOR OF DIETETICS AND NUTRITION -

University of Newcastle

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Tina Dennis