TINA HOANG

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted customers in selecting merchandise best suited to needs.

Established welcoming atmosphere by greeting each guest warmly and answer inquires regarding menu items and specials

• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards
• Utilized POS system to receive and process food and beverage orders
• Answered customers' questions, recommended items and recorded order information
• Maintained tidy and work area organised to keep up with cleanliness and quality standards