As a dedicated member of the Mia Mia team in Newman, I thrive in a dynamic environment where versatility is key. Primarily responsible for bartending duties, I seamlessly transition into various roles, including guest check-ins and managing the overall operations of the establishment. With a comprehensive knowledge of the menu, I can recreate every drink from memory, ensuring exceptional service. My commitment to excellence extends beyond the bar. I am proud to have completed both my Responsible Service of Alcohol (RSA) and Course in Management of Licensed Premises, enhancing my ability to maintain a safe and welcoming environment.
Budget Rentals
Newman Airport
NEWMAN, WA
08.2022 - 01.2023
Accept and make reservations for customer car rentals
Email the customer and corporate office the reservation
Fill out the fuel sheets with accurate accounts of fuel used and replaced
Order the necessary auto parts (for example, air filters, wiper blades)
Revise rental leases
Inform consumers when their rental cars are overdue and ask if they need an extension
Make sure every day that all the keys and vehicles that are due back are located and checked in
Compute and bill clients for extra miles or fuel
Provide clients with directions, maps, and information about the surrounding area
Respond to customer phone enquiries
Order and replenish office supplies.
AutoPro Newman
Newman Boulevard Shopping Centre
NEWMAN, WA
09.2020 - 03.2021
Assist customers in store and over the phone with purchasing and ordering the correct parts and equipment
Answer phone calls to attend to customer and supplier queries
Count, reconcile and bank the cash register every day
Use of EFTPOS machines, cash handling and taking card payments over phone
Clean and tidy store so that it is appealing and easily accessible for customers
Reorder stock needed within the store
Perform regular stock takes and re-supply
Create customer orders for personal or businesses
Work with spreadsheets and create invoices
Work with many different suppliers to find the correct part for customers.
Retail Sales Assistant
Newman News, Gifts and Lottery / Australia Post
NEWMAN, WA
01.2016 - 12.2019
Ensure high levels of customer satisfaction through excellent sales service
Maintain outstanding store condition and visual merchandising standards
Scan out parcels
Process incoming parcels and letters
Responsibly serve customers with Lottery and Scratch tickets
Help ad advise customers with merchandise queries
Handling of money and change
Perform closing duties of the store
Maintain a fully stocked store
Ascertain customers’ needs and wants
Recommend and display items that match customer needs
Welcome and greet customers
Manage point-of-sale process
Keep up to date with product information
Accurately describe product features and benefits
Follow all company’s policies and procedures.
V Swans Trainee Sports Instructor
Newman Senior High School
NEWMAN, WA
02.2018 - 12.2018
Plan, prepare and assist in instructing Shooting Goals and Kicking Goals classes
Attend and assist on incentive camps with students, including coaching, umpiring and scoring
Support with West Coast Eagles visits to school
Experience communicating with teachers, parents and students
Set up, pack up and coaching with Kick IT, Auskick and Net Set Go students
Create spreadsheets, invoices, travel checklists and itineraries
Stock take and upkeep of sporting equipment
Administration support – answering phones, emails, filing and printing.