Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

TINA KARAM

Wollert,VIC

Summary

Account Manager in Foodservice and retails Industries. with a proven track record at Complete Foodservice, excelling in client relations and account management. Skilled in developing customized strategies that enhance customer satisfaction and loyalty. Building strong relationships and delivering customer services, whilst driving business growth through effective communication and teamwork.

Overview

19
19
years of professional experience

Work History

Account Manager

Complete Foodservice
10.2019 - Current
  • Assisted in managing client accounts to ensure satisfaction and retention.
  • Developed and maintained strong client relationships.
  • Building a new clients portfolio and facilitating a smooth transition .
  • Developed strategies to resolve customer issues, enhancing service delivery and client loyalty.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Account Manager

Oliana Foods
09.2013 - 09.2019
  • Developed customized account plans for clients to help them achieve their business goals. in Retail stores
  • Established long-term customer relationships to enhance client loyalty and satisfaction.
  • Built and maintained strong client relationships.
  • Developed and delivered presentations to key customers to position products and services. including food demonstrations.

Business Development Manager

AAG AIRPORT SERVICES
02.2012 - 09.2013
  • Developed and executed business strategies to expand market presence and drive revenue growth.
  • manage and prepare Tender Proposals for airlines
  • Facilitated regular communication with clients/ airline corporate to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Negotiated and closed long-term agreements with new clients in and outside of the Airport.
  • keep up to date with Quarantine and Airport Laws.

Sales Representative

University Food Group
01.2012 - 02.2013
  • Built strong customer relationships through effective communication and product knowledge in Coffee Industry.
  • Identified customer needs and recommended suitable products .
  • Expanded customer base through cold calling, networking, and relationship building.
  • Provided Client Coffee Training courses.

Owner /Manager

Body Image Health Club
04.2006 - 2011
  • Developed and maintained strong relationships with clients, and referrals in fitness Industry.
  • Membership Drive & Telemarketing
  • Staff management
  • Managed Finances, accounts Receivable and Payable.
  • Fitness Instructor, Group Fitness & PT trainer.
  • General outgoings of managing and running a business.

Education

Health And Fitness

Bundoora College
Bundoora, VIC

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Relationship building

Accomplishments

Have successfully owned my own business in an industry that is dear to me. Health & Fitness.

Have taken a different field and grown in the Food industry both in Retail & Hospitality.

Overall Have grown within myself.

Timeline

Account Manager

Complete Foodservice
10.2019 - Current

Account Manager

Oliana Foods
09.2013 - 09.2019

Business Development Manager

AAG AIRPORT SERVICES
02.2012 - 09.2013

Sales Representative

University Food Group
01.2012 - 02.2013

Owner /Manager

Body Image Health Club
04.2006 - 2011

Health And Fitness

Bundoora College

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TINA KARAM