Tina Li
Melbourne,VIC
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
chanel
Melbourne, Vic
01.2022 - Current
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Analyzed customer feedback data to recommend improvements in service quality.
- Developed trusting relationships with customers by making personal connections.
- Attended weekly team meetings to review performance goals and objectives.
Sales Associate
First impression
Melbourne, Vic
12.2020 - 12.2022
- Upsold additional items based on customer interests and needs.
- Suggested ideas for improving store operations and increasing profits.
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Business - Marketing
Remit
Melbourne, VIC12-2022
Skills
- CRM software proficiency
- Upselling
- Inventory Control
- Business Development
- Product Sales
- Customer Needs Assessment
- Exceeds sales goals
Certification
- MAKEUP ARTIST
Languages
Chinese (Mandarin)
Full Professional
English
Full Professional
References
References available upon request.
Timeline
Sales Associate
chanel
01.2022 - Current
Sales Associate
First impression
12.2020 - 12.2022
Bachelor of Business - Marketing
Remit
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