Tina Marino
Preston,VIC
Summary
Dynamic and results-oriented professional with a proven track record at Telstra Corporation, adept at managing telecommunications systems and enhancing team knowledge. Excelled in developing strong relationships and implementing effective behaviour management techniques. Skilled in documentation and progress monitoring, demonstrating exceptional organizational skills and the ability to work under pressure.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
36
36
years of professional experience
Work History
Learning Support Officer
St Francis Xavier Primary School
01.2021 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviours using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behaviour management techniques, resulting in a more focused and positive classroom environment.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Liaising with and developing strong relationships with Well-being co ordinator, teachers, parents , and external agencies, in a professional and efficient manner.
- Documented student behaviours, interventions, and outcomes to enable lead teacher to address pertinent issues.
- A welcoming presence, on the phone and in person.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Appropriately deal with daily incoming/outgoing electronic and Hard copy correspondence.
- Receive phone calls, email, initiating appropriate action and facilitating responses where.
- Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
- Prepare agendas and maintain records of meetings and committees.
- Collate briefing materials for meetings.
- Follow up action items from meetings as required.
- Assisted in the implementation of effective behaviour management techniques, resulting in a more focused and positive classroom environment.
Kindergarten Assistant
Newlands Preschool
01.2005 - 01.2019
- Played games with students to increase understanding of subjects.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
- Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists.
- Facilitated small group instruction for targeted skill-building in literacy, numeracy, motor skills development, and social-emotional growth.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Promoted healthy habits by implementing nutrition education lessons as part of the kindergarten curriculum regularly integrating physical activity breaks during class time.
- Maintained comprehensive records of each student''s developmental milestones, achievements, and areas for improvement throughout the school year.
- Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs.
- Documented student behaviours, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Developed a rapport with students, establishing trust and fostering positive relationships that promoted academic success and personal growth.
- Served as an effective liaison between administration families addressing questions concerns related educational policies procedures expectations.
- Contributed to a positive school climate by participating in staff meetings, professional development workshops, and parent-teacher conferences.
- Encouraged parental involvement through open communication channels highlighting opportunities for collaboration on events such as field trips or volunteer programs.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Planned and prepared bibliographies, charts and graphs.
- Prepared reports and maintained administrative records.
Telecommunications Officer
Telstra Corporation
01.1989 - 01.1999
- Maintained up-to-date documentation on all telecommunications systems, ensuring easy access to information for troubleshooting and training purposes.
- Established positive relationships with vendors to negotiate favorable contracts, managing equipment procurement and delivery timelines.
- Evaluated emerging technologies for potential implementation in line with company objectives and budget constraints.
- Managed resources effectively, allocating personnel and financial assets to achieve maximum productivity while maintaining cost controls.
- Ensured regulatory compliance by staying current on industry standards and incorporating them into daily operations.
- Developed training materials and facilitated workshops to improve team knowledge of telecommunications systems and processes.
- Played a pivotal role in the successful completion of several high-profile projects by providing technical expertise and dedicated support throughout each phase.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Provided training to customers to enhance use and understanding of network systems.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
HSC - Education
St Monica's College Epping
Melbourne, VIC11-1988
Skills
- Punctuality
- Computer skills
- Progress monitoring
- Documentation
- Able to work under pressure to meet deadlines
- Strong attention to detail in written and verbal communication
- Self-motivated and highly productive
- Strong team member but also can work independently
Timeline
Learning Support Officer
St Francis Xavier Primary School
01.2021 - Current
Kindergarten Assistant
Newlands Preschool
01.2005 - 01.2019
Telecommunications Officer
Telstra Corporation
01.1989 - 01.1999
HSC - Education
St Monica's College Epping
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