Tina Zerafa
Dapto,NSW
Summary
Dynamic and detail-oriented professional with a proven track record at The Back Dr, excelling in patient care coordination and appointment scheduling. Recognised for establishing efficient billing practices that minimised errors and expedited payments. Strong problem-solving abilities and a commitment to maintaining a clean, sanitary environment enhance overall patient satisfaction.
Overview
5
5
years of professional experience
Work History
Chiropractor Assistant
The Back Dr
Albion Park Rail, NSW
11.2023 - Current
- Established efficient billing practices that minimised errors and expedited payment collection from insurance providers or patients directly.
- Collaborated with chiropractors to develop individualized treatment plans, leading to better patient outcomes.
- Assisted chiropractors with diagnostic tests, contributing to the development of effective treatment strategies.
- Ensured a clean and sanitary environment by implementing strict hygiene protocols and maintaining equipment cleanliness.
- Booking appointments
- Financial options for care plans
- Handling money
- Administration and answering phones
Cleaner
T’s Cleaning
Dapto, NSW
01.2020 - 05.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Rabat Catholic School
Rabat, Malta1998
Skills
- Appointment scheduling expertise
- Professionalism and ethics
- Adaptive decision making
- Problem solving prowess
- Patient care coordination
- Appointment scheduling
- Payment collection
- Patient information maintenance
- Front desk administration
- Willingness to learn
- Teamwork
- Problem-solving
- Time management
- Cleaning and sanitizing
- Reliability
- Multitasking Abilities
- Clear communication
- Effective communication
- Decision-making
Timeline
Chiropractor Assistant
The Back Dr
11.2023 - Current
Cleaner
T’s Cleaning
01.2020 - 05.2022
Rabat Catholic School