Tina Nguyen

• Experience using electric palette jack

• Experience working in sorter

- Following palette safety measures

- Wrapping and labelling DG palettes

- Dispatch

• Received an award for making negatives into a positive

• Resolved customer complaints through effective communication strategies.
• Conducted follow-up calls to enhance customer satisfaction levels.
• Maintained organized records of customer interactions in the database.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Completed PORO with clients accurately

• Consistently fulfilled assigned KPIs whilst adhering to all safety procedures.
• Proficient in IT and problem solving.
• Proficient in stock taking

• Received team member of the month award
• Delivered exceptional customer service in fast-paced settings, enhancing customer satisfaction through efficient problem resolution and fulfilling performance objectives at a high standard.