Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tina Orr

24 Nautilus Way,Victoria

Summary

l am hard working and driven individual who isn't afraid to face a challenge, l am

reliable and energetic who is self directed and motivated to providing high-quality work.

I am passionate about my work and l know how to get the job done, l believe in any field of work you do being happy is very important.

I would describe myself as a open and honest person who doest,t believe in misleading other people and tries to be fair in everything l do.

Overview

33
33
years of professional experience

Work History

Housekeeper

RSL Ex-servicemen's Cabs & Co-op Members
05.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Changed bed linens and collected soiled linens for cleaning.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Housekeeper

Hotel group
12.2020 - 04.2024
  • Performed inspections of rooms and common areas to maintain cleaning standards
  • Completed surface sanitization, deep cleaning and window washing
  • Evaluated rooms to identify supply needs and coordinate team workflow
  • Moved supplies, linens and consumables to appropriate rooms
  • Sanitized kitchen surfaces, washed dishes and organized cookware
  • Swept, mopped and vacuumed common areas and wiped down surfaces
  • Selected optimal products for floor maintenance, carpet care, window treatments and deep cleaning
  • Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences
  • Scrubbed and sanitized bathroom and adjacent wall surfaces to reduce spread of harmful bacteria
  • Maintained cleaning equipment in good operable condition
  • Operated machines and used attachments for proper purposes.
  • Changed bed linens and towels, tidied up rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Hospitality Team Member

TAFE
02.2018 - 11.2019
  • Cert 111
  • Full-service training in the Tafe restaurant
  • Food and drink operations
  • Barista
  • Waiter
  • Kitchen hand
  • Customer service
  • RSA and food handling cert

Cleaning Crew Member

Port O clean
08.2016 - 12.2017
  • Performed inspections of rooms and common areas to maintain cleaning standards
  • Completed surface sanitization, deep cleaning and window washing
  • Evaluated rooms to identify supply needs and coordinate team workflow
  • Moved supplies, linens and consumables to appropriate rooms
  • Sanitized kitchen surfaces, washed dishes and organized cookware
  • Swept, mopped and vacuumed common areas and wiped down surfaces
  • Selected optimal products for floor maintenance, carpet care, window treatments and deep cleaning
  • Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences
  • Scrubbed and sanitized bathroom and adjacent wall surfaces to reduce spread of harmful bacteria
  • Maintained cleaning equipment in good operable condition
  • Responded appropriately to customer's special cleaning requests
  • Performed and documented routine inspections to support quality control standards
  • Operated machines and used attachments for proper purposes.

Housekeeping Supervisor

Sofitel Melbourne on Collins
09.2014 - 04.2015
  • Removed trash properly and in line with local regulations
  • Reported on supply inventory status and equipment maintenance needs
  • Reported damages observed while cleaning
  • Removed stains from hard and soft surfaces
  • Swept, mopped and vacuumed common areas and wiped down surfaces
  • Noted conditions requiring maintenance attention, damaged furniture, or equipment in disrepair
  • Readied rooms promptly by maintaining list of prospective checkouts
  • Assigned work areas to employees and inspected completed work to meet strict safety and quality standards
  • Attended staff meetings and communicated company policies and priorities to staff
  • Having strong customer focus with a meticulous eye for details to ensure the room are cleaned and maintained to high standards
  • Ensure guest needs are prioritized
  • Follow set policies and procedures
  • Work well in a team
  • Understanding safely data paperwork.

Cleaning Technician

Initial/Pink Melbourne
07.2008 - 08.2014
  • Followed up on customer leads on new sales and establishes new accounts by providing customers about our products and services.
  • Identifying customer needs.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Cleaning and sanitizing public bathrooms.
  • Making sure all bathroom sprays are changed over to continual freshness in bathrooms.
  • Delivery driving and up keep of company car and phone.
  • Police check and white card.

Production Worker

Nestles
05.1991 - 10.2007
  • Working in the production area in a safely manner.
  • Working on packaging lines and make sure there are know build ups that can affect the line.
  • Following strict food safety and quality standards always follow the company,s standards and specifications.
  • Weighing ingredients and preparing food items for packaging and labeling.
  • Quality control by taking a product of the line and testing it for example cooking it up tastes test or the right ingredients.
  • Machine operator on packaging and labeling machines, such as flow wrap machines and shipper carton machines.
  • Leading hand

Education

Year 12 - All subjects

Noble Park Sec College

Tafe

Skills

  • CUSTOMER SERVICE
  • RELATIONSHIP BUILDING
  • PROMOTE PRODUCTS
  • STAFF SCHEDULING AND ROASTERS
  • MOTIVATE STAFF
  • RESOLVE COMPLAINTS
  • CUSTOMER SERVICE
  • MACHINE OPERATOR
  • WORKING IN PRODUCTION AREAS
  • FOOD HANDLING CERT
  • GMP AND HACCP TRAINED
  • RSA AND GAMING CERT
  • BLUE AND WHITE CARDS
  • CIVILSAFETY STATEMENT AF ATTAINMENT
  • HOUSEKEEPING
  • TRAINING IN CHEMICALS ppe, gloves, facemask, footwear, goggles

Additional Information

  • Maddie, Reception at Hotel Group Sebel, 0428995248
  • Helen M, Reception Hotel Group, 0408583835
  • Tracy, Reception Sebel, 0488425757

Timeline

Housekeeper

RSL Ex-servicemen's Cabs & Co-op Members
05.2024 - Current

Housekeeper

Hotel group
12.2020 - 04.2024

Hospitality Team Member

TAFE
02.2018 - 11.2019

Cleaning Crew Member

Port O clean
08.2016 - 12.2017

Housekeeping Supervisor

Sofitel Melbourne on Collins
09.2014 - 04.2015

Cleaning Technician

Initial/Pink Melbourne
07.2008 - 08.2014

Production Worker

Nestles
05.1991 - 10.2007

Year 12 - All subjects

Noble Park Sec College

Tafe

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Tina Orr